Counselling and Therapy Service Details
- Address
Richmond Royal Hospital, Richmond Community Healthcare Hamlet, Kew Foot Road Richmond TW9 2TE - Telephone
07592 416638 - Counselling & Clinical Lead
Bill Austin - Therapies Service Coordinator
Rozen Rauf - E-mail
counselling@rbmind.org - Opening Times
- Directions
- Nearest train and tube station: Richmond
- Bus Route: 65,419
- Go to Google maps
- Languages Spoken
- 1. Managing Anxiety
- 2. Managing Depression
- 3. Coping with Loss & Change
- 4. Managing Stress
- 5. Assertiveness Skills
- 6. Managing Anger
Service Overview
RB Mind Therapies offers a range of therapies which aim to provide the community of Richmond with support while they are in emotional need and also a place where they can explore their psychological difficulties.
One to One Therapy:
We offer one to one counselling/psychotherapy which is open ended. This means that clients can have as many sessions as they need to work through their difficulties with a professional therapist. Everything said in the sessions will be treated with the utmost confidentiality.
Coping with Life Courses:
We also offer Coping With Life courses which are psycho-educational groups. This means that they are about providing information and helping you to develop skills to manage your symptoms. The courses are not therapy groups; however this does not mean they are not therapeutic. The focus is on helping you to increase your understanding, teach you techniques and develop your skills so that you are better able to live your life to the full. All of our courses are informed by Cognitive Behaviour Therapy (CBT). Again complete confidentiality is assured. These courses run over six weeks for up to either people. Our current groups include the following, for more information about our current groups and availability please contact us on the details above
Where are we?
Our counselling and therapy services are offered to the Richmond and Kingston areas. We are based in the Richmond Royal Hospital, Richmond Healthcare Hamlet, Kew Foot Road, Richmond. This is just a few minutes’ walk from Richmond main line and tube station. All of our one to one therapy is conducted here but some Coping with Life courses are conducted at convenient sites throughout the borough.
Is there a charge?
RB Mind Therapies does make a charge for its psychological services and these are based on the earnings of the client. There is also a charge for an initial clinical assessment. Clinical assessment fees are as follows:
For those who are unwaged or earning below £25,000 per annum: £10.00
For those earning between £25,001 and above per annum: £35.00
Fees for ongoing counselling/therapy will be negotiated during the clinical assessment based on individual circumstance.
Cancellations
The RB Mind Therapies Service operates a cancellation fee scheme. If you cancel your appointment with at least 48 hours notification, you will be charged 50% of the fee you will be paying for your one to one therapy or coping with life course. If however you notify the service less than 48 hours before your appointment you will be charged the full fee for that missed appointment.
Referrals
RB Mind Therapies service accepts self referrals or referrals from GP’s or other health professionals. In cases where the an individual is already under the care of a Community Mental Health team (CMHT) a referral from the CMHT will be required before the initial assessment can take place.
How to make an Appointment?
All sessions are by appointment only. In order to make an appointment please call Rozen Rauf, the Therapies Service Coordinator, on 07592 416638, e-mail counselling@rbmind.org or you can also submit your request online by simply filling in the short request form here
At this point, you will be asked to provide us with some basic information, including your address and telephone number, and why you are seeking therapy at RB Mind. All Information will be held confidentially following data-protection guidelines and policies. More info about RB Mind’s data-protection policy here.
You will then be invited to attend an initial assessment to discuss which of our therapies would best suit your needs.
Applying for therapy online
Another way you can apply for an assessment is to fill a form that can be found here. Once submitted, the service will receive the form in a secure and confidential manner. Your form will then be processed you will be contacted in order for your initial assessment to be arranged.
Initial assessment
There is an initial assessment session with an experienced therapist before clients are referred for therapy. This is primarily to decide whether the service is the best place for you at this time. If not, you can be referred on to more appropriate agencies or individuals where possible.
Is there a waiting list?
RB Mind Therapies service aims to see people for an initial assessment within a maximum of three weeks after an initial referral has been made. After your assessment, there may be a delay before regular weekly sessions can start or before groups begin. Please ask about the length of our waiting list when you attend your initial assessment.
To ensure that clients are not waiting for more than four weeks for their individual therapy sessions, we have decided to temporarily close the waiting list for very low cost sessions (those priced from £10.00-£25.00). We expect it to re-open in March.
The waiting list for £35.00 is still open.
Confidentiality
Everything which is said during any of our therapies is treated with the utmost confidentiality. RB Mind Therapies has a data protection and confidentiality policy that your therapist will explain to you at your initial consultation.
Who Are the Therapists?
The Clinical Lead and the Therapies Officer are both experienced Psychotherapists/ Psychologists who are registered with the United Kingdom Council for Psychotherapy (UKCP). They head a team of counsellors, counselling psychologists and psychotherapists, all of whom abide by, and receive regular supervision in accordance with, the code of ethics of the British association for Counselling and Psychotherapy (BACP).
Become a volunteer Therapist at RB Mind
RB Mind Therapies service depends on the contribution of volunteers. RB Mind Therapists come from a range of different theoretical backgrounds and have varying levels of skill and experience. They commit to offering three sessions a week and attend weekly supervision in groups of three, hosted by RB Mind.
Find out how you can become a volunteer counsellor with RB Mind
