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RB Mind takes a positive approach to feedback. We feel that the opportunity to make a complaint is an essential right for all those who use the services provided by RB Mind.
Complaints can be a valuable way of evaluating and improving our services and making sure that they are meeting the needs of our users.
If you would like to make a complaint you can complete our complaints form here.
You can read our complaints policy here.
30 May 2018
The June/July edition of Richmond Borough Mind's newsletter, What's On, is now available to download.
29 May 2018
The South West London Health and Care Partnership is developing a proposal to test new ways to support people with diabetes across south west London and would like the opinions of people with diabetes to help design the project.
25 May 2018
As you may be aware the new General Data Protection Regulation (GDPR) came into effect today. At Richmond Borough Mind, we want everyone who comes to us for support, or supports us, to feel confident about how their personal information will be looked after or used when shared with us.