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Service Details

  • Address
    Richmond Royal Hospital, Richmond Community Healthcare Hamlet, Kew Foot Road Richmond TW9 2TE
  • Telephone
    07592 416638
  • Clinical Lead
    Bill Austin
  • Therapies Officer
    Rozen Rauf
  • Directions:
    Nearest train and tube station: Richmond
    Bus Route: 65, 419
    Go to Google Maps

Service Overview

RB Mind Therapies offers a range of therapies which aim to provide the community of Richmond with support while they are in emotional need and also a place where they can explore their psychological difficulties.  The service offers: up to 12 weeks of one to one counselling; computer assisted Cognitive Behavioural Therapy (up to eight weeks); and psycho-educational groups called Coping With Life courses.

Where are we?

We are based in the Richmond Royal Hospital, Richmond Healthcare Hamlet, Kew Foot Road, Richmond.  This is just a few minutes’ walk from Richmond main line and tube station.  All of our one to one therapy is conducted here but some c-CBT and Coping with Life courses are conducted at convenient sites throughout the borough.

Is there a charge?

RB Mind Therapies makes no charge for any of its therapies.  However, if you would like to make a donation to Richmond Borough Mind to help support all its current services then you can make an online donation here.

Referrals

RB Mind Therapies service accepts self referrals or referrals from GP’s or other health professionals.  In cases where the an individual is already under the care of a Community Mental Health team (CMHT) a referral from the CMHT will be required before the initial assessment can take place.

How to make an Appointment?

All sessions are by appointment only. In order to make an appointment please call Rozen Rauf, the Counselling Service Officer, on 07592 416638, e-mail counselling@rbmind.org or you can also submit your request online by simply filling in the short request form here

At this point, you will be asked to provide us with some basic information, including your address and telephone number, and why you are seeking therapy at RB Mind.  All Information will be held confidentially following data-protection guidelines and policies. More info about RB Mind’s data-protection policy here.

You will be invited to attend an initial assessment to discuss whether counseling at RB Mind would suit your needs. If not, then we can suggest other organisations that could help you.

Applying for therapy on-line

Another way you can apply for an assessment is to click here.  Once submitted, the service will receive the form in a secure and confidential manner.  Your form will then be processed you will be contacted in order for your initial assessment to be arranged.

Initial assessment

It is recognised that time limited counselling is not appropriate for all clients, so there is an initial assessment session with an experienced therapist before clients are referred for therapy.  This is primarily to decide whether the service is the best place for you at this time.  If not, you can be referred on to more appropriate agencies or individuals where possible.

Is there a waiting list?

RB Mind Therapies service aims to see people for an initial assessment within a maximum of three weeks after an initial referral has been made.  After your assessment, there may be a delay before regular weekly sessions can start or before groups begin.  Please ask about the length of our waiting list when you attend your initial assessment.

Confidentiality

Everything which is said during any of our therapies is treated with the utmost confidentiality. RB Mind Therapies has a data protection and confidentiality policy that your therapist will explain to you at your initial consultation.

View our Data Protection Policy.

View our Confidentiality Policy.