Polices and Procedures

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30 Jun

East Sheen Mind Shop now open....

Come and grab a bargain at your local Mind shop. We'll be operating reduced opening hours to allow extra time for deep cleaning (11.00 - 17.00 and closed for lunch 13.00 - 13.30). Any queries please call the shop on 0208 878 7605.

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26 Jun

This is Pride Month, dedicated to celebrating LGBTIQ+ communities and their right to live without persecution.
Those of us with LGBTIQ+ identities are more likely to experience a mental health problem.

For more info on mental health support visit: https://t.co/9k6UWvGMst.

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24 Jun

This month's Mindful Memo, Mastering our Mindsets, is now available. This issue includes tips on understanding and adapting your mindset. Important skills to master as we ease out of lockdown. Read the Memo here: https://t.co/hS8AxRperk. Subscribe here: https://t.co/dL6C85tSOn.

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19 Jun

Tonight’s the night! It’s the LAST ONE of our lockdown quizzes, don’t miss out on your chance to join in!

If you have £2 to spare, please buy a ticket, it will help someone in need. Thank you. Tickets are available here, https://t.co/3vq1IbbLSg
See you at 7.30pm.

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18 Jun

It’s the last of our fundraising quizzes... If you have 20 mins & £2 to spare, this is a fun and easy way to make a donation. A mental health epidemic is predicted as an effect of Covid-19, please help us be ready.
Tickets are available here, thank you https://t.co/3vq1IbbLSg

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17 Jun

Do you over think things? A bit of self-reflection can be good, but dwelling on negative events can contribute to mental health problems. Find out if you are reflecting or over thinking ... https://t.co/Xmk5bYt1jO

#menshealthweek #mentalhealth #mentalwellbeing #mensmentalhealth

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17 Jun

Local yogi, Nina @yogagrown is teaching a donation based class this Friday 7pm, all proceeds going to RBMind. The Yin & Yoga Nidra class will get you ready for the weekend. Visit Nina’a JustGiving page for more info
https://t.co/44iY5Rcx3B
Donors will be emailed Zoom details.

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17 Jun

Talking does help…

Men's Health Week raises awareness of the mental and physical health issues affecting men. Feelings such as low mood, stress and anxiety can impact our mental health, and sometimes you just need to talk about it.
Click here https://t.co/PtXDDlhfuE

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16 Jun

Father’s day gift sorted yet!? If you're not supporting Richmond Borough Mind yet on #easyfundraising please get involved! You can shop online with over 4,200 retailers and raise free donations for us at the same time! Sign up now: https://t.co/DrPv9ZSOjf Thank you

Polices and Procedures

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

24th June 2020
Mindful Memo – Mastering our Mindsets

This month’s Mindful Memo, Mastering our Mindsets, is ready to download. This issue includes tips and advice on how to understand and adapt your mindset. Important skills to master as we ease out of lockdown. Read the Memo here.

more...
22nd June 2020
June Mindful Memo – subscribe here

We will be publishing the latest issue of our monthly newsletter, Mindful Memo, on Wednesday. If you would like to read the Memo, you can get it emailed to your inbox by subscribing here.

more...

july, 2020

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06jul1:00 pm2:00 pmChatty Minds - online event1:00 pm - 2:00 pm

06jul2:00 pm3:00 pmWellbeing Centre Online Art Group2:00 pm - 3:00 pm

06jul3:30 pm4:30 pmWellbeing Centre Online Relaxation Group3:30 pm - 4:30 pm

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Facebook

3 days ago

This week we surpassed 100 days since lockdown began....how has lockdown been for you ? Are you feeling relieved now or even more anxious?

Although we might not think it, over this period our lives may have actually improved in many ways. Spare a few minutes to consider some of the things you can look forward to once this is all over. Here are a few things we thought of tinyurl.com/ybr34496

If, however this is causing you more anxiety we can help. Call our helpline if you would like to talk to somebody.

#100dayslockdown #mentalhealth #mentalwellbeing ... See MoreSee Less

Richmond Borough Mind updated their cover photo.

5 days ago

Richmond Borough Mind's cover photo ... See MoreSee Less

5 days ago

Video

6 days ago

Here’s a huge ‘Thank you’ to Nina for raising £432 for RB Mind by hosting a fundraising yoga class focusing on the mental health benefits of yoga. Nina lives locally in Hampton and offers online live classes throughout the week for all levels of yoga. Her teaching emphasises the mental over physical aspects of yoga, this photo proves she’s a master of both! You can find out more at @yogagrown or www.yogagrown.co.uk

If you’re interested in fundraising for us but not sure where to begin, please get in touch 07849 090438 or [email protected] and we’ll help you get started. ... See MoreSee Less

1 week ago

June has been Pride Month, a month dedicated to celebrating LGBTIQ+ communities all around the world and their right to live without persecution.

Those of us with LGBTIQ+ identities are more likely to experience a mental health problem because of wider discrimination in society. We may also face extra challenges around getting the right mental health support. And we sometimes have extra needs or concerns.

For more information about mental health support for LGBTIQ+ people please visit the Mind website here: bit.ly/2zjMAL6. ... See MoreSee Less

Mastering Our Mindsets - Mindful Memo Issue 9

2 weeks ago

This month's Mindful Memo, Mastering our Mindsets is ready to download. This issue includes tips and advice on how to understand and adapt your mindset. Important skills to master as we ease out of lockdown.

Read the Memo here: tinyurl.com/yd7u9n77. You can also subscribe to receive a copy of our monthly Mindful Memo into your inbox here: tinyurl.com/ycf2krb9. ... See MoreSee Less

2 weeks ago

Tonight’s the night! It’s the LAST ONE of our lockdown quizzes, don’t miss out on your chance to join in… buying toilet paper, spending all your time at home, jigsaw puzzles are all part of the experience but you’ve not ‘done’ lockdown until you’ve done an online quiz!

If you have £2 to spare, please buy a ticket, it will help someone in need. We hope you have fun too! Thank you.

Tickets are available here, www.virtualquizevents.com/author/richmondboroughmind/
The clock is ticking… see you at 7.30pm. ... See MoreSee Less

2 weeks ago

It’s the last of our fundraising quizzes... If you have 20 mins and £2 to spare, this is a fun and easy way to make a donation. A mental health epidemic is predicted as an effect of Covid-19. Please help us be ready.

Tickets are available here, thank you www.virtualquizevents.com/author/richmondboroughmind/ ... See MoreSee Less

3 weeks ago

Do you over think things?
A bit of self-reflection can be good, but we all have to be careful not to over think things (also called rumination!). In particular, dwelling on negative events can contribute to mental health problems. Find out whether you are reflecting or ruminating ... ow.ly/sGoI50Aa8yI

We'll post tips on how to manage over thinking tomorrow

#MensHealthWeek #mentalhealth #mentalwellbeing #mensmentalhealth ... See MoreSee Less

3 weeks ago

Yoga for your mental health anyone? Local yogi, Nina @yogagrown is teaching a donation based class this Friday, with all proceeds going to RBMInd.

The Yin & Yoga Nidra class will calm, sooth and ease away worries, anxiety and stress to get you ready for the weekend. Visit Nina’a Just Giving page to learn more about the style of teaching and this special event, inspired by the 6th international Day of Yoga by the United Nations.
www.justgiving.com/fundraising/yogagrown?fbclid=IwAR2UQ51TZUrqKqcGgXDBWE-8IEkzBPjZf1eIx1e7UuO_wW3...

Anyone who donates will be emailed details on how to join in the session, Friday 19th June at 7pm via Zoom. ... See MoreSee Less