Polices and Procedures

Satveer Nijjar @_satveernijjar·

31 Mar

Hi so I am launching my online training adventure/experiment with a #parent awareness session on #selfharm - please feel free to share! I am starting with one and seeing how the demand is and the feedback! Professional session to be offered later this week https://t.co/DcVTb1ZDUU

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1 Apr

Here are some examples of #coronavirus-related phishing messages that have been reported to
@actionfrauduk

#StaySafe and remember to trust your instincts.

More info here: https://t.co/ptfpzffINc

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31 Mar

There is no shortage of food in the UK, but frontline #COVID19 response workers and older people are struggling to get what they need. Buy only what you need so others aren’t left without.

#BuyWhatYouNeed #StopPanicBuying #ThinkOfOthers #SupportTheNHS

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YouthOutLoud @Youth_OutLoud·

30 Mar

Don't know what to do with your children or little siblings while #selfisolating? #twinklresources has some brilliant suggestions! Sign up to their newsletter for more ideas.
#wellbeing #HappyMonday https://t.co/cnpxq5tATb

Richmond Borough Mind @rb_mind·

30 Mar

Look after your posture if you are working from home, follow these pointers; Screen at eye level, shoulders down and relaxed, external keyboard and mouse if possible. 90 degree angle at elbow and knee. Feet flat on the floor or resting on something. Take breaks and move around.

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CrossroadsRichmond @XroadsRandK·

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Can you help? Our elderly, at risk and vulnerable clients (inc. those with financial difficulties from COVID-19) urgently require non-perishable food and personal care items. Please call 020 8943 9421 or visit our website. Thanks to Richmond Parish Lands Charity for your support.

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If you are feeling anxious, worried or overwhelmed during this period of uncertainty then you are not alone. Click the image to expand it and see 5 ways to #StayWellAtHome.
#StayHomeSaveLives
https://t.co/uqvjEWwtdS

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For all of us, the uncertainty and constant change in our day to day lives is taking its toll on our mental health as the #coronavirus pandemic progresses. @rb_mind shares some helpful tips on how to cope https://t.co/grFAKLT0RO

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Mind@MindCharity·

26 Mar

Lots of us are worried about the coronavirus and struggling to cope with the changes in our lives, including young people. We've made a page of information and advice especially for them > https://t.co/W9Fsm99LLo

Healthwatch Richmond @HW_Richmond·

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WELLBEING FOR TEENS DURING ISOLATION: With the drastic changes in many young people's routines, it may be hard for them to keep calm and stay well. To find what a teenager should know to look after themselves look here: https://t.co/jNqijYKG2p

Polices and Procedures

Name: Crafty Minds
Start: 2020-4-8T13-13-00-00
End: 2020-4-8T15-15-00-00
Location: The Vineyard Community Centre

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

26th March 2020
Journey Recovery Hub update

We have suspended all face to face interactions and we now provide support over the phone only. If you need to get in touch with us please use details below. [email protected] / 020 3137 9755 Your call will be returned during the following hours: Monday – Friday: 6 – 10 pm Saturday: 2 – 10
Read more…

more...
23rd March 2020
Coronavirus (Covid-19) update

Following the latest Government advice, from Wednesday 18th March we have stopped all our face to face support services (except for Journey Recovery Hub). This includes one to one counselling, group therapy and activity groups. All our service users have been contacted directly. For further information on specific services go to ‘Our Services’ tab and select a service.

more...

april, 2020

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08apr1:00 pm3:00 pmCrafty Minds1:00 pm - 3:00 pm GMT The Vineyard Community Centre, The Vineyard, Richmond TW10 6AQ

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Facebook

1 week ago

Our body and mind are linked. If you are feeling wound up about the current situation chances are your body is too. With so many of us working from home now, take the time to review your work space and follow these pointers; - screen approximately at eye level - shoulders down and relaxed - external keyboard and mouse if possible - 90 degree angle at elbow - Pelvis rolled forward gently to put a small arch in the small of your back - 90 degree angle at Knee - Feet flat on the floor (or stand your feet on something if they can't reach the floor. Remember to take regular breaks, move around and drink water. ... See MoreSee Less

2 weeks ago

It's been an unprecedented week but we made it to the weekend! Forming a new routine for the weekend will help us all cope better. Now we are limited with our leisure options, what are you planning to make the weekend special? ... See MoreSee Less

2 weeks ago

We know being isolated can be challenging when you struggle with mental health difficulties so we have a few suggestions for things you can do during this period of isolation.

Put the radio on, not only does music help our wellbeing but it helps us feel connected to other people, why not dance around the room? get up and stretch, do some yoga, its important to keep your body moving. Learn a language, bake a cake, do some art, write a diary or call a friend make sure you stay on touch with friends and family.

How are using your time during self-isolation and looking after your wellbeing? share your tips and pictures of your activities in the comments. ... See MoreSee Less

3 weeks ago

Our amazing neighbours are offering their support to people in the Twickenham Green area who are self-isolating ... See MoreSee Less

Coronavirus and your wellbeing

3 weeks ago

Being concerned about the news is understandable, but for many people it can make existing mental health problems worse. We'd like to share some links with information on how you can look after your mental health during this time.
www.bbc.co.uk/news/health-51873799
www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/ ... See MoreSee Less

You might be worried about coronavirus (also known as COVID-19) and how it could affect your life. This may include being asked to stay at home or avoid other people.

4 weeks ago

Journey Recovery Hub news:

Our Surbiton/Kingston Recovery Hub will be temporarily closed from today with services resuming on Wednesday 18th March. We will be running an additional service from our Twickenham location on Monday 16th March. For more information on the journey recovery hub, please visit: rbmind.org/recoveryhub ... See MoreSee Less

4 weeks ago

POSTPONED: Health Access All Areas event scheduled for 26th March 2020

Dear attendees
We have decided to postpone the Health Access All Areas event on March 26th 2020.
Many of the people attending the event have health conditions and may not feel comfortable attending a large event on the day due to risks around the Coronavirus.
We want the event to be a success and we really value your experiences.
Therefore, we have taken the decision to postpone the event and we will reschedule at a time when we can ensure good participation of a wide range of health service users.
We will email you when we do reschedule so you can rebook, if you are still interested. Currently we don’t have a date in mind.
Apologies for any inconvenience caused.
We look forward to meeting you at our event in the future.
If you have any questions please call
020 8831 6090 or email [email protected] ... See MoreSee Less

4 weeks ago

We are grateful for all your donations to the #richmond Off The Record - Twickenhamrt it provides to us and Off The Record - Twickenham will be essential as we continue to grow our support for young people across the borough.Our young people are more at risk from self-harm than the average across London.

Help us do more to help our young people. Donate to the #RichmondVoluntaryFund and help support the great work Off The Record - Twickenham and Richmond Borough Mind are doing in the borough ➡️ bit.ly/RVFund ... See MoreSee Less

1 month ago

Are you enthusiastic, self-motivated and a great role model for our volunteers and members? Then why not apply for our Peer & Volunteering Services manager role!
www.rbmind.org/about-us/vacancies/job-vacancies/270120pvsm/
Applications close 9am Monday 9th March. ... See MoreSee Less

Learn More

2 months ago

Mental Health First Aid England have some tips for conversations around mental health on #TimeToTalkDayWhy not reach out to a friend, colleague, or loved one today.💚 Sometimes "how are you feeling?" can be the start of a great wellbeing conversation. #TimeToTalkDay ... See MoreSee Less