Polices and Procedures

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26 Feb

In the new issue of Mindful Memo – The recipe for resilience - we examine the ingredients that contribute to resilience, why positive emotions help, and how unhelpful thinking styles get in the way.

Read here: https://tinyurl.com/yd6ujct7
Subscribe here: https://tinyurl.com/ycf2krb9

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25 Feb

Have you signed up to support us at https://www.easyfundraising.org.uk/ & https://smile.amazon.co.uk/ yet?
It is 100% free and you will raise money for Richmond Borough Mind and our important work while doing your shopping at thousands of shops, including Amazon, Argos, eBay and ASOS.

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24 Feb

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24 Feb

RB Mind is delivering a Parents and Carers workshop on Thursday, 25 February, 7-9pm, where you can learn how to respond to challenging behaviour arising from mental health difficulties & improve communication with your child or teen. Find the details at http://bit.ly/2LWx3Hp

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23 Feb

New online workshops for parents to help you manage your child's mental health. Wednesday, 24 February at 7pm on 'Managing mental health difficulties in children' https://tinyurl.com/yyy7ouqb

Tuesday, 2 March at 7pm on 'Mental Health Awareness for Parents' https://tinyurl.com/y3vb3oj9

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23 Feb

If you feel anxious or depressed, you can refer yourself to our Richmond Wellbeing service by calling 0208 548 5550 or going to http://bit.ly/37jdq3H Run in partnership with East London NHS Foundation Trust, this service offers support for stress, anxiety & depression.

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22 Feb

Besides improving personal relationships being kind to others is beneficial for our own health & wellbeing. When we are kind, our bodies and minds know it. Read all about our 'Compassion Instinct' here: http://bit.ly/3s3vSW3 & subscribe for more at https://bit.ly/32CiVbv

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21 Feb

New online workshops for parents to help manage your child's mental health. Monday, 22 February, 7pm on 'Mental Health Awareness for Parents': https://tinyurl.com/y3vb3oj9

Wednesday, 24 February, 7pm on 'Managing mental health difficulties in children': https://tinyurl.com/yyy7ouqb

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21 Feb

Join us on Monday the 22nd at 10am for a free Mind and Body Mindfulness workshop which is fun, engaging and could make a real difference to your mental health. Sign up at http://bit.ly/3jSj9CF

Polices and Procedures

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

26th February 2021
Mindful Memo – The recipe for resilience

You can now read the new issue of Mindful Memo – The recipe for resilience. In this edition we examine the key ingredients that contribute to resilience. Why positive emotions actively help, and how unhelpful thinking styles can stand in the way of our resilience. Read the Memo here

more...
22nd February 2021
COVID-19 vaccine roll-out

The COVID-19 vaccine roll-out is now well underway with more than 16 million people in the UK having received at least one dose – part of the biggest inoculation programme the country has ever launched. Many of the staff at RB Mind have had their first jab. More information on the vaccine programme can be
Read more…

more...

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Facebook

1 day ago

Thursday, 4 March is World Book Day. This is a chance to raise vital funds for RB Mind by turning the books you've read into cash donations. You can find all the information on how to do this by heading to bit.ly/3dFnKHc

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #localmind #richmondboroughmind #worldbookday #fundrasing ... See MoreSee Less

1 day ago

Do it your way - complete 3 marathons in 31 days any way you like. Whether it's walking every day or an epic weekend ride, you'll be supporting our services every step of the way!

rbmind.org/fundraising/march-3-marathon-challenge/ ... See MoreSee Less

Video

2 days ago

You can now read our new issue of Mindful Memo – The recipe for resilience. In this edition we examine the key ingredients that contribute to resilience. Why positive emotions actively help, and how unhelpful thinking styles can stand in the way of our resilience.

Read the Memo here: tinyurl.com/yd6ujct7

You can also subscribe to receive a regular copy of our monthly Mindful Memo into your inbox here: tinyurl.com/ycf2krb9 ... See MoreSee Less

3 days ago

Have you signed up to support us at www.easyfundraising.org.uk/ & smile.amazon.co.uk/ yet?
It is 100% free for you and will raise money for Richmond Borough Mind and our important work every time you buy something at thousands of online retailers, including Amazon, Argos, Asos and eBay.

#Mind #mentalhealth #LondonBoroughOfRichmondUponThames #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #Wellbeing #KindnessMatters #mentalhealthmatters #charity #giving #amazonsmile #easyfundrasing ... See MoreSee Less

4 days ago

Timeline Photos ... See MoreSee Less

4 days ago

RB Mind is delivering a special Parents and Carers workshop on Thursday, 25 February, 7-9pm, in which you can learn how to respond to challenging behaviour arising from mental health difficulties and improve communication with your child or teen. You will find all the details including how to register here: bit.ly/2LWx3Hp ... See MoreSee Less

5 days ago

We are running a series of online workshops for parents to help you understand and manage your child's mental health. The next workshop is Wednesday, 24 February at 7pm on 'Managing mental health difficulties in children'. This will be repeated on Thursday, 4 March and future dates. Please book here: tinyurl.com/yyy7ouqb

Then on Tuesday, 2 March at 7pm we will be running a workshop on 'Mental Health Awareness for Parents' which will be repeated on Monday, 8 March and future dates. Please book here: tinyurl.com/y3vb3oj9 ... See MoreSee Less

5 days ago

If lockdown is causing you to feel anxious or depressed, you can refer yourself to our Richmond Wellbeing service by phone on 0208 548 5550 or by going to : www.richmondwellbeingservice.nhs.uk/ Run in partnership with East London NHS Foundation Trust, this service offers a wide range of support for stress, anxiety, depression and relationship difficulties.

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #localmind #richmondboroughmind #mentalhealth ... See MoreSee Less

6 days ago

Besides improving personal relationships, evidence shows that being kind to others is beneficial for our own mental and physical health and wellbeing. When we are kind, our bodies and minds know it. Read all about our 'Compassion Instinct' here: bit.ly/3s3vSW3 and subscribe for more articles at bit.ly/32CiVbv

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #localmind #richmondboroughmind ... See MoreSee Less

7 days ago

We are running a new series of online workshops for parents to help you understand and manage your child's mental health. The next workshop is Monday, 22 February at 7pm on 'Mental Health Awareness for Parents' which will be repeated on Tuesday, 2 March and several future dates. Please book here: tinyurl.com/y3vb3oj9

Then on Wednesday, 24 February at 7pm we will be running a workshop on 'Managing mental health difficulties in children'. This will be repeated on Thursday, 4 March and several future dates. Please book here: tinyurl.com/yyy7ouqb ... See MoreSee Less