Polices and Procedures

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15 Oct

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15 Oct

Our volunteer and supporter Shanika is asking her friends to donate to Richmond Borough Mind for her birthday. What wonderful things you can do on Facebook now! What a great idea, so worthwhile and a great... https://t.co/R0wRq2tGz6

St Mary's Wellbeing @SMUWellbeing·

12 Oct

Jenna, one of our Specialist Mental Health Mentors sharing her top #Wellbeing tip - “To be kind to yourself” As a Specialist Mental Health Mentor, Jenna typically works 1:1 with students for an hour a week who have a recognised mental health condition. #wellbeingstmarys #simmsMH

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11 Oct

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Be Richmond @BeRichmondUK·

10 Oct

Today is #WorldMentalHealthDay2018 & in Richmond we are proud to work with incredible people to support & prevent mental health issues within the work place. https://t.co/uDUWUYUe9O @RCVS_Richmond @rb_mind #WednesdayWisdom #mentalhealth #MentalHealthMatters #MentalHealthAwareness

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10 Oct

The river is looking beautiful today! Why not take some time for yourself and stroll through the delights that Twickenham has to offer. #WorldMentalHealthDay

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10 Oct

Point3Wellbeing @Point3Wellbeing·

9 Oct

Tomorrow is World Mental Health Day and we are hosting our weekly #WellbeingWednesday event with a RUN+CHILL - join us by signing up to this FREE event via Eventbrite (search POINT3 Wellbeing). All donations go to @rb_mind @LBRUT #movemoremindfully

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3 Oct

Japan have taken a new approach to workplace bullying by creating a cartoon to raise awareness of the issue, it's become so popular that it can now be seen on Netflix

https://t.co/PaSQvgtDZr https://t.co/PaSQvgtDZr

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Free2B @Free2B_alliance·

2 Oct

Calling all trans friends...pls support Tanya with their Masters dissertation on transgender awareness in the workplace...@Mermaids_Gender @Genderintell @LGBTConsortium @TransPALS_uk v short anonymous survey 💖👍 https://t.co/lIYTxA8klL

Polices and Procedures

Name: Creative Minds
Start: 2018-10-16T10-10-30-00
End: 2018-10-16T12-12-30-00
Location: Teddington Baptist Church

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

15th August 2018
New Peer Support group for people aged 18-25

Our Youth Wellbeing Service is launching a new Peer Support group for people aged 18-25. The group will take place every other Thursday at St Mary’s University, Twickenham, from 7-8:30pm starting on Thursday, 20 September. The group is run by volunteers with lived experience of mental health difficulties and is open to anyone in the
Read more…

more...
3rd August 2018
Our Summer Newsletter is now available!

Our Summer e-news is now available to read which includes information on new activities within our Carers service, Peer Group Network and Wellbeing Centre, details of our Volunteers Summer Party, plus lots more.

more...

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16oct10:00 am9:00 pmPsychotherapy and Counselling10:00 am - 9:00 pm

16oct10:30 am12:30 pmCreative MindsArt and craft group10:30 am - 12:30 pm GMT Teddington Baptist Church, Church Road Teddington TW11 8PF

16oct11:00 am4:00 pmWellbeing Centre11:00 am - 4:00 pm Wellbeing Centre, 32 Hampton Road, Twickenham, TW2 5QB

16oct6:30 pm7:30 pmChatty MindsEvening6:30 pm - 7:30 pm GMT 32 Hampton Road, Twickenham, TW2 5QB

Latest Updates

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11 hours ago

Martin, one of our Peer volunteers at Creative Minds today at Teddington Baptist Church....every Tuesday 10-30 until 12-30 ... See MoreSee Less

1 day ago

Richmond Borough Mind is delighted to be working with POINT3 Wellbeing to deliver a mini-retreat this weekend that includes a workout, mindfulness experience and a discussion with our very own Dan Strachan.

Taking place in Richmond on Saturday 20 October at 09.30am. All the details along with a 20% discount can be found here: www.eventbrite.co.uk/e/hiitchillchat-tickets-50362707213?discount=RBMIND20.

POINT3 Wellbeing will be donating 20% of the profits from the event to Richmond Borough Mind - thanks guys! We hope to see the Richmond Borough Mind family there. ... See MoreSee Less

HIIT+CHILL+CHAT

eventbrite.co.uk

Feed your mind, body and soul during a two hour immersive experience that will leave you energised, enlightened and inspired. Set in the recently renovated Brewery Stores in Richmond, and its stunning riverside surrounds, the POINT3 Wellbeing team invites you to join them for a 2 hour fully-immersiv...

5 days ago

It’s okay to not be okay.

Remember this.

Some of you are already aware of my background/history and some of you are aware of my recent situation. What I want to do is share something that if depression affects you, maybe you can benefit from this.

* exercise your body and your mind.

Cannot stress enough how important this is. Get down a gym, or go for a run, walk or do something aerobically that will raise your heart rate. Maybe take up some combat sports to help improve confidence? Meditate if you can. Believe me you will feel heaps better.

* see friends and spend time with family. Even if you sit there and be quiet.

Recently I’ve message people past and present to catch up, see how they are and chat away. They may or may not want to see you but at least ask. I’ve seen family and spent time with them and spending time in someone’s company does wonders for low moods.

* enjoy your hobbies.

I have embraced the idea of writing stand up material. Comedy helps heaps if you’re in a low mood. For me comedy is the last defence of fighting low moods and it’s great. I also look up scientific journals, learn new subjects and drive about. I get the telescope out when I can. Book holidays if you have to. Maybe play some video games!

* be a gentleman/lady. Be kind to others

I cannot stress this enough. Of course there will be days where you want to get angry but it will only set you back. Believe me, I’ve wanted to get angry and lose my shit with someone recently but I decided to be kind, nice and an adult. It will reflect well on you and improve your strength of character. Be at peace with yourself.

I’ve learned a lot over the last few years and this year, and especially recently, have certainly helped develop me as individual.

I hope this is of some use and anyone, I repeat anyone, can always chat to me about anything.

Peace and love. x 👌🏻 ... See MoreSee Less

6 days ago

The river is looking beautiful today! Why not take some time for yourself and stroll through the delights that Twickenham has to offer. #WorldMentalHealthDay ... See MoreSee Less

6 days ago

Happy World Mental Health Day!

Brand research has told us that despite the increase in awareness and conversation around mental health people are still confused about what can be defined as a mental health problem, how common they are and the impact they can have on people’s lives.

Here’s a short video that explains some of the fundamental of mental health, feel free to share to help get the conversation going. youtu.be/AUWhdmKyOE8

Remember it’s not a bad a thing not to feel OK and it’s good to talk about it. How are you feeling today? Check in with someone, or more than person today and ask them how they are doing.

#WorldMentalHealthDay

youtu.be/AUWhdmKyOE8This animation explains what mental health problems are and how they can affect us. Thanks to Mind supporter Chizzy Akudolu for the voice-over. For more info... ... See MoreSee Less

Video

1 week ago

Youth Wellbeing volunteers Tom, Nigel and Sam at Darell school today ... See MoreSee Less

1 week ago

RB Mind at the volunteer job fair, St Marys University ... See MoreSee Less

1 week ago

Our friends at POINT3 Wellbeing invite you to join them at one of their excellent weekly 'Wellness Wednesday' events.

Physical exercise and mindfulness are great for our mental health - 'Wellness Wednesday' events combine both in beautiful surrounding in central Richmond! Not only that it is free to attend (so it's great for your pocket too), all donations received are passed on to Richmond Borough Mind so we can continue our important work.

Have you decided what to do for World Mental Health Day this Wednesday? Why not go along and give your mind and body a boost. Reserve your place on Eventbrite ... See MoreSee Less

2 weeks ago

Our core staff, Carers in Mind and counseling service are settling into our new office in Twickenham, we want to invite all our supporters and the local community to our double open day at our new address and our refurbished wellbeing centre. ... See MoreSee Less

The Japanese anime tackling workplace bullying

2 weeks ago

Japan have taken a new approach to workplace bullying by creating a cartoon to raise awareness of the issue, it's become so popular that it can now be seen on Netflix

www.bbc.co.uk/news/business-45369882 ... See MoreSee Less

bbc.com

Why do so many millennials like a Japanese anime cartoon about a little red panda?