Polices and Procedures

Reply on Twitter 1391362469331886082 Retweet on Twitter 13913624693318860821 Like on Twitter 1391362469331886082 Twitter 1391362469331886082

9 May

Join us on Monday, 10am for a special ‘Connecting with Nature’ Mindfulness workshop, to celebrate the start of Mental Health Awareness Week. Sign up below. Throughout the week we will be posting tips on the theme of connecting with nature. https://tinyurl.com/5zvnd6fk

Reply on Twitter 1391000000411414531 Retweet on Twitter 13910000004114145311 Like on Twitter 1391000000411414531 Twitter 1391000000411414531

8 May

Maternal Mental Health services are improving. If you live in Sutton, Kingston, Merton, Croydon, Richmond or Wandsworth and have experienced a traumatic birth or pregnancy, @MindBWW would really value your input.

@tommys @birth_trauma_association_uk @MiscarriageA @SandsCharity

Reply on Twitter 1390664908719726594 Retweet on Twitter 13906649087197265942 Like on Twitter 13906649087197265943 Twitter 1390664908719726594

7 May

Ideas for #CarryTheBurden, our new campaign asking you to carry an item of your choice for 24 hours. Roz is carrying a parrot representing negative thoughts, a mug – talking things through, and a Yes sign – the pressure to say yes. Thanks Roz! More info: https://tinyurl.com/nzdw59fn

Reply on Twitter 1390275230313193475 Retweet on Twitter 13902752303131934751 Like on Twitter 13902752303131934752 Twitter 1390275230313193475

6 May

How has COVID affected you? Mind has launched a new survey to find out how people who struggle with their mental health have been affected by the Coronavirus pandemic.

You can take the survey here: http://bit.ly/31aHcUA

Reply on Twitter 1389912871249842179 Retweet on Twitter 13899128712498421792 Like on Twitter 13899128712498421793 Twitter 1389912871249842179

5 May

Join our Mindful Readers group on Thursday, 6 May, 1 - 2pm. This monthly book group is open to everyone on Zoom. For details, please contact [email protected]

#Mind #mentalhealth #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #support

Reply on Twitter 1389550490288103424 Retweet on Twitter 13895504902881034241 Like on Twitter 13895504902881034242 Twitter 1389550490288103424

4 May

Next week is Mental Health Awareness Week. The theme is nature so throughout the week we’ll be posting tips on ways that you can connect with the natural world. Why not combine this with our new campaign #CarryTheBurden and carry a plant or a flower of your choice for 24 hours?

Reply on Twitter 1389188253753004033 Retweet on Twitter 1389188253753004033 Like on Twitter 13891882537530040331 Twitter 1389188253753004033

3 May

Mind in London Manifesto. Priority Number 5: Reform the Mental Health Act. Read what we want the newly elected Mayor to do here: https://tinyurl.com/2bdd8yus

#Mind #mentalhealth #LondonBoroughOfRichmondUponThames #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #support

Reply on Twitter 1388825723071250435 Retweet on Twitter 1388825723071250435 Like on Twitter 13888257230712504354 Twitter 1388825723071250435

2 May

We are very sad to share that PJ Greeves, a much admired and respected ex-Chair and Trustee of RB Mind died suddenly in recent weeks. We send our sincere condolences to his wife Molly and family at this very sad time. We have set up a memorial page here: https://www.justgiving.com/fundraising/val-farmer3

Reply on Twitter 1388463281191460865 Retweet on Twitter 13884632811914608651 Like on Twitter 13884632811914608651 Twitter 1388463281191460865

1 May

We are excited to launch our new campaign – #CarryTheBurden – in which we ask you to carry an item of your choosing for 24 hours in recognition of the invisible burden a mental health difficulty can represent. To find out more and get involved visit: https://tinyurl.com/mxyncyuw

Polices and Procedures

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

Crisis Support Crisis Support for Carers Make a donation Read our e-news

Latest News

5th May 2021
Mental Health Awareness Week – 10-16 May

Next week is Mental Health Awareness Week. The theme is nature so throughout the week we’ll be posting tips across our social media accounts on connecting with the natural world to help manage your mental wellbeing. Our new campaign #CarryTheBurden invites people to carry an item that represents the invisible burden that a mental health
Read more…

more...
30th April 2021
May Mindful Memo – now available

You can now read the May issue of Mindful Memo. In this edition we launch our new campaign – #CarryTheBurden – in which we invite participants to carry an item of their choosing for 24 hours in recognition of the invisible burden a mental health difficulty can represent. And, as we all go to the
Read more…

more...

may, 2021

mon

tue

wed

thu

fri

sat

sun

10may10:00 am11:00 amMind and Body Mindfulness - online event10:00 am - 11:00 am

10may1:30 pm2:30 pmArt and Heritage Online Course1:30 pm - 2:30 pm

10may2:00 pm3:00 pmWellbeing Centre Online Art Group2:00 pm - 3:00 pm

10may3:00 pm4:00 pmWellbeing Centre Online Relaxation Group3:00 pm - 4:00 pm

10may4:00 pm5:00 pmWellbeing Centre Online Tai Chi Group4:00 pm - 5:00 pm

10may6:30 pm8:30 pmCarers in Mind Twickenham Group - Online Support Group6:30 pm - 8:30 pm

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Facebook

2 hours ago

Our Chief Executive, Val Farmer, is taking part in our #CarryTheBurden campaign. Find out what she's carrying as her burden and why.

For more information and to get involved, visit: www.rbmind.org/fundraising/carry-the-burden/ ... See MoreSee Less

Video

7 hours ago

Mental Health Awareness Week: To really connect with nature you need to look for changes in the seasons, such as temperature drops, amount of hours of light and the colour of the leaves on the trees. These felt like big changes to our ancestors and this can be the first step toward really feeling at one with it all.

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #Localmind #richmondboroughmind #support #MentalHealthAwarnessWeek ... See MoreSee Less

1 day ago

Join us on Monday, 10am for a special ‘Connecting with Nature’ Mindfulness workshop, to celebrate the start of Mental Health Awareness Week (10 - 16 May). Sign up below. Throughout the week we will be posting tips on the theme of connecting with nature. tinyurl.com/5zvnd6fk

#Mind #mentalhealth #LondonBoroughOfRichmondUponThames #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #support #mentalhealthawarenessweek ... See MoreSee Less

2 days ago

Maternal Mental Health services are improving. If you live in Sutton, Kingston, Merton, Croydon, Richmond or Wandsworth and have experienced a traumatic birth or pregnancy, @mindbww would really value your input. If you are currently pregnant, have given birth or have miscarried and are experiencing poor mental health as a result, please know that you’re not alone and support is available. Follow the hashtags below to find specialist help and be sure to let your GP know. If you are currently in crisis please call 999. If you don’t feel like you are being heard, ask someone to help you advocate. You are important!

@tommys @birth_trauma_association_uk @miscarriageassociation @sandscharity
#birthtrauma #miscarriage #recurrentmiscarriage #maternalOCD #maternalwellbeing #maternalmentalhealthweek #sutton #kingston #wandsworth #merton #croydon #Richmond #southwestlondon #mumlife
#tocology #neonatalloss #neonataljourney #rainbowbaby #twins #pnd ... See MoreSee Less

3 days ago

Here's some great ideas for #CarryTheBurden, our new campaign asking you to carry an item of your choice for 24 hours in recognition of the invisible burden that a mental health difficulty can represent.

Our supporter Roz is carrying a parrot representing negative thoughts, a mug – talking things through with friends, and a Yes sign – the pressure to say yes. Thanks for the inspiration Roz!

Have you chosen your item yet? Remember you can be as creative as you like. Let us know by visiting: tinyurl.com/nzdw59fn

#CarryTheBurden #RBMind #mentalhealth #MentalHealthAwarenessWeek #charity #fundraiser #local #richmond #fun #challenge #twickenham #mentalhealthawareness ... See MoreSee Less

4 days ago

How has COVID affected you? Mind has launched a new survey to find out how people who struggle with their mental health have been affected by the Coronavirus pandemic. The survey is for anyone aged 13 or above who was struggling with a mental health problem before the pandemic, or those that have experienced a mental health problem as a result of the pandemic and asks about:

- how you’ve been coping since the first national lockdown
- what things have affected your mental health
- how you are feeling about the future

The results will help us to understand how we can provide the right support going forward for those that need it most. You can take the survey here: bit.ly/31aHcUA There is also a prize draw as part of the survey to win £200 in high street shopping vouchers, or donate £200 to Mind.

#Mind #mentalhealth #LondonBoroughOfRichmondUponThames #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #support ... See MoreSee Less

5 days ago

Join our Mindful Readers group on Thursday, 6 May, 1 - 2pm. This monthly book group is open to everyone on Zoom. For details, please contact [email protected]

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #Localmind #richmondboroughmind #support ... See MoreSee Less

6 days ago

Next week is Mental Health Awareness Week. The theme is nature so throughout the week we’ll be posting tips on connecting with the natural world to help your mental wellbeing. Our new campaign #CarryTheBurden invites people to carry an item that represents the invisible burden that a mental health difficulty can represent - we hope to see lots of photos posted during the week. Why not combine the two, and carry a plant or a flower of your choice for 24 hours?

#Mind #mentalhealth #LondonBoroughOfRichmondUponThames #Richmond #Twickenham #RBMind #Localmind #RichmondBoroughMind #support ... See MoreSee Less

1 week ago

Mind in London Manifesto. Priority Number 5: Reform the Mental Health Act. Read what we want the newly elected Mayor to do here: tinyurl.com/2bdd8yus

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #Localmind #richmondboroughmind #support ... See MoreSee Less

1 week ago

We are very sad to share that PJ Greeves, a much admired and respected ex-Chair and Trustee of RB Mind died suddenly in recent weeks. PJ connected with our Service Users and Carers through a real understanding from his own lived experience of mental health. He was a passionate advocate for people being able to access the right services at the right time and being able to lead a normal life. PJ always said family comes first, and we send our sincere condolences to his wife Molly and their extended family at this very sad time. We have set up a memorial page here: www.justgiving.com/fundraising/val-farmer3

#mind #mentalhealth #londonboroughofrichmonduponthames #richmond #twickenham #RBMind #Localmind #richmondboroughmind #support ... See MoreSee Less