Polices and Procedures

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30 Jul

Our new look website is now live, we've made several changes including improved smartphone and mobile display. Go take a look

https://t.co/5ARbe4QSxK https://t.co/dzcendffCT

Unbroken Festival @UnbrokenFest·

27 Jul

And submissions are now...closed! 🎉👏🎊

Both the Short Film Prize shortlist & the 2018 Showcase running order will be announced on Aug 6 - good luck! 🍀

In the meantime you can get tickets for these festival events & others from https://t.co/JEEib14uPM 🎟🤩

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26 Jul

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25 Jul

Support Richmond Borough Mind by shopping at https://t.co/Fv1l6DpP8T. https://t.co/QB3zeThqTy

Emma King-Farlow @ekingfarlow·

20 Jul

#FF @UnbrokenFest @shadowroad @rb_mind @StageDirectors @wellbeing_arts @sycorax_co @OSOArtsBarnes @StephenSlater22 @Adammorley7 @FedExpressed @prezza89 @saralynam @EthanChapples @jiujiu85 @Premscene @MsGazelle @anthony_bueno @johnvernon_ @JMMerchant86 @Actors_Writers 😘 xx

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Sycorax Collective @sycorax_co·

10 Jul

We’re super proud to be involved with @unbrokenfest in September alongside these incredible organisations!

#Repost @unbrokenfest with get_repost
・・・
Woo hooo! Our lovely #flyers arrived… https://t.co/aXnAIM3KZZ

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We’re working with @UnbrokenFest to bring two Wellbeing and resilience workshops to young people as part of the festival. 50% from each ticket sold goes to helping young people in Richmond with their mental health

Unbroken Festival @UnbrokenFest·

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We are SO lucky to have the fantastic wellbeingforthearts & sianamyoga not only launching the #festival with a #free Wellbeing session, open to everyone, on Friday 31st #August… https://t.co/mXCGoI7WlO

Emma King-Farlow @ekingfarlow·

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I'll be at @OSOArtsBarnes tomorrow handing out our beautiful new flyers & promoting the @UnbrokenFest #mentalhealth awareness #festival & #ShortFilm #Prize at #BarnesFair! Do pop by & say hello if you're around! 😊

Emma King-Farlow @ekingfarlow·

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#FF @UnbrokenFest @shadowroad @rb_mind @StageDirectors @wellbeing_arts @sycorax_co @FedExpressed @jiujiu85 @saralynam @StephenSlater22 @DreamsFTP @Premscene @prezza89 @anthony_bueno @ellyfrancesca_ @katrinalcooke @MsGazelle @combatclaire @actserious @Elana_Martin @Mari_SW13 😘 xx

Polices and Procedures

Name: Creative Minds
Start: 2018-8-14T10-10-30-00
End: 2018-8-14T12-12-30-00
Location: Teddington Baptist Church

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

3rd August 2018
Our Summer Newsletter is now available!

Our Summer e-news is now available to read which includes information on new activities within our Carers service, Peer Group Network and Wellbeing Centre, details of our Volunteers Summer Party, plus lots more.

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25th July 2018
RB Mind website – new functionality and look!

We have recently redeveloped our website with new functionality including a new events calendar with detailed information on all our activities and venues and maps to get you there, plus more accessible ways to refer yourself to our services. We have also added our social media feeds including Facebook and Twitter to each page so
Read more…

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august, 2018

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14aug10:00 am9:00 pmPsychotherapy and Counselling10:00 am - 9:00 pm

14aug10:30 am12:30 pmCreative MindsArt and craft group10:30 am - 12:30 pm GMT Teddington Baptist Church, Church Road Teddington TW11 8PF

14aug11:00 am4:00 pmWellbeing Centre11:00 am - 4:00 pm Wellbeing Centre, 32 Hampton Road, Twickenham, TW2 5QB

14aug6:30 pm7:30 pmChatty MindsEvening6:30 pm - 7:30 pm GMT 32 Hampton Road, Twickenham, TW2 5QB

Latest Updates

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1 week ago

Calling all RB Mind volunteers, our annual summer get together is just around the corner. If you're interested in a FREE tour of the beautiful Kew Gardens and a picnic lunch please contact Yvonne to book a place ... See MoreSee Less

Richmond Borough Mind is feeling excited.

1 week ago

Our Youth Wellbeing Service is launching a peer support group for people aged 18 - 25 on the 20th September at St Mary's university. The group is run by volunteers with lived experience of mental health difficulties and will meet every other Thursday and give people a space to get support with their emotional wellbeing in a safe environment.

St Mary's Wellbeing Service St Mary's University, Twickenham ... See MoreSee Less

2 weeks ago

We're proud to be part of this years UNBROKEN festival, our Youth wellbeing service will be running two Wellbeing and resilience workshops for 8 - 13 year olds and 14 - 25 year old's. If you're interested in coming or have children that would like to attend see the link below for more details, 50% of each ticket price goes to RB Mind.

unbrokenfest.com/2018-programme

Shadow Road Productions ... See MoreSee Less

Home - Richmond Borough Mind

2 weeks ago

Our new look website is now live, we've made several changes including improved smartphone and mobile display. Go take a look

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rbmind.org

Welcome to Richmond Borough Mind Richmond Borough Mind is rooted in the local community and exists to meet local mental health needs. Our vision is of a society where people who experience mental health issues and their carers enjoy a good quality of life within their local communities. How can we h...

Richmond Borough Mind shared a post.

3 weeks ago

It's another hot day today, be safe in the sun and try and stay cool#BeatTheHeat 🔥 ... See MoreSee Less

3 weeks ago

We had a great day at Barnes fair and parade, thank you to everyone who came and said hi and donated money to help our support groups we raised £93. Huge thank you to Rob Stanger from the Motolearn Project in Macbeth Street Hammersmith, who renovated the truck and helped throughout the day and with the preparations. ... See MoreSee Less

Support Richmond Borough Mind by shopping at smile.amazon.co.uk.

Richmond Borough Mind shared a link.

3 weeks ago

smile.amazon.co.uk

When you shop at smile.amazon.co.uk, Amazon will donate to Richmond Borough Mind. Support us every time you shop.

4 weeks ago

We've taken delivery of some fliers for Shadow Road Productions UNBROKEN festival today. Look out for them if you use any of our services ... See MoreSee Less

1 month ago

Here's today's positivity quote of the day. ... See MoreSee Less

1 month ago

We're looking forward to being part of this years UNBROKEN festival, as well as our youth workshops there are lots of other amazing events across the festival

unbrokenfest.com/2018-programme
Shadow Road Productions ... See MoreSee Less