Polices and Procedures

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19 Jun

Thanks to Big Yellow for their continued support of our charity. The space has been so helpful in our move and has given us the opportunity to store things until we were settled and could take stock . Storage space in any organisation is an issue and this really helps us out

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Sarah Fairbairn @Sairfairb·

13 Jun

MORNING of wellbeing with @RUILS @rb_mind + @LetOutside skirting the palace & noticing together as a group...elderflower, goslings, oak, buzzards and quite a lot of 🌧. Hope to see you all at #HamptonCourt over the summer! #Community #CreativityandWellbeingWeek
@HRP_learning

Thames Water@thameswater·

12 Jun

Please note, any replies from @water_thames are not from us. This is a parody account. Keep an eye on our feed for the right information

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Richmond & Twickenham Allotments @allotmenttweets·

12 Jun

A great article on how gardening can help fight depression - allotments are great for both physical and mental health #menshealthweek #allotment @LBRUT @rb_mind @MindCharity https://t.co/RbGNoNZ7BS

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Meet And Deep News @MeetAndDeep·

12 Jun

Twickenham people... if you're elderly or on low income and your water has gone off, bring an empty bottle or two over to the shop and we'll fill you up! Happy Wednesday! ❤💙💚💛💜 #Twickenham

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Kim Tasso @RedStarKim·

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Spent an hour waving the flag for @rb_mind at @RCVS_Richmond

And it was great to meet some of our brilliant volunteers - their passion and commitment is inspirational #VolunteersWeek2019

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On behalf of Carers in Mind we would like to say a very belated thank you to all the local organisations that donated to our annual fundraising quiz! With your help we managed to raise over £1000 😀@hummingbbakery @waitrose

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Richmond Mind Shop @Mindshop21·

1 Jun

Today kicks off the start of #volunteersweek2019. Thank you to every one of our volunteers, past and present! #mymindshop #Richmond

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Polices and Procedures

Name: Positive Living Group
Start: 2019-6-26T00-00-30-00
End: 2019-6-26T14-14-30-00
Location: Barnes Children's Centre

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

30th May 2019
What’s on in June and July

Our latest guide to events and services in June and July is now available. Please click here to download

more...
8th April 2019
Thanks to our friends at Big Yellow Storage

This is a thank you to Big Yellow Storage in Richmond, who give us free storage space- really useful for our client archive, plus taking pressure off the limited space we have in the office. We really appreciate it!

more...

june, 2019

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26jun12:30 am2:30 pmPositive Living Group12:30 am - 2:30 pm Barnes Children's Centre, Hanson Close SW14 7HJ

26jun10:00 am9:00 pmPsychotherapy and Counselling10:00 am - 9:00 pm

26jun1:00 pm3:00 pmCrafty Minds1:00 pm - 3:00 pm GMT The Vineyard Community Centre, The Vineyard, Richmond TW10 6AQ

Latest Updates

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Richmond Borough Mind is at Big Yellow Self Storage (Richmond).

1 week ago

Big Thanks to Big Yellow for their continued support of our charity. The space has been so helpful in our move to new offices, and has given us the opportunity to store things until we were properly settled and could take stock without throwing things out in a panic. Storage space in any organisation is an issue and this really helps us out. ... See MoreSee Less

4 weeks ago

Photos from Richmond Borough Mind's post ... See MoreSee Less

4 weeks ago

Some of the amazing art work done today by pur members at our art group Creative Minds. ... See MoreSee Less

1 month ago

We'd like to say a huge thank you to everyone that helped make our carers quiz a big success, a special thank you to local business who donated items for our raffle including:

Gaucho – Richmond
William Curely – Harrods
Kew Ceramics Café
Squires – Richmond/Kew
Real Ale – Twickenham
Yoga Haven – Richmond
Eel Pie Records – Twickenham
Happy Potter Ceramics – Teddington
Pizza Express – Richmond
Nando’s – Richmond
Franco Manca – Richmond
Oliver Bonas – Richmond
Hummingbird Bakery – Richmond
Mina Milanovic Photography
Waitrose – Twickenham
Restoria Flowers ... See MoreSee Less

Richmond Borough Mind updated their cover photo.

1 month ago

Richmond Borough Mind updated their cover photo.

1 month ago

1 month ago

Meet the latest member of RB Mind, worry monster was kindly donated to the Youth Service by one of our fantastic trustees. He’s hungry and ready to eat some worries ... See MoreSee Less

Richmond's Volunteer Fair 2019

1 month ago

We'll be attending Richmond CVS volunteer fair on Thursday the 6th of June, come along and find out about all the exciting opportunities we have on offer

www.eventbrite.co.uk/e/richmonds-volunteer-fair-2019-tickets-60193401083 ... See MoreSee Less

eventbrite.co.uk

“Volunteering offers experience that money can’t buy” Richmond is a borough with a rich and thriving history of volunteering and you could play your own valuable part in it - whether your interests lie in advice, arts, children, culture, environment, health or heritage, to name just a few. If ...

1 month ago

We're excited to be working with The National Archives Education Service as part of their summer program mental health on record. If you're aged 16 - 19 and interested in being part of this amazing opportunity get in touch with the archives teamWe will be running our next exciting film project, ‘Mental Health on Record’, from Monday 29th July to Friday 2nd August 2019, and we have places for 14 enthusiastic young people (aged 16-19 years) to take part. Working with professional filmmaker, Nigel Kellaway, you will have the opportunity to explore original documents from our collection on the subject of mental health. www.nationalarchives.gov.uk/education/students/archive-experiences/mental-health-on-record/ ... See MoreSee Less

Richmond Borough Mind updated their cover photo.

1 month ago