Polices and Procedures

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26 Nov

A big thank you to Big Yellow for their continued support. In the run up to Christmas, the storage space has definitely been the gift that keeps on giving!

Retweet on Twitter Richmond Borough Mind Retweeted

Mind@MindCharity·

13 Nov

The media has the power to reach into our homes and shape how we feel and act about mental health.

The Entertainment category have all explored mental health accurately and sensitively this year. Check out the rest of our shortlist: https://t.co/Wzm2fTizPC

#BupaMindAwards

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12 Nov

Got what it takes to be a Trustee? Two of our trustees will be at the RCVS Richmond Trustee Recruitment Event. Come along to find out what being a trustee entails and how you can get involved. @RCVS_Richmond @RHACC_College

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Working out what triggers stress for you can help you anticipate problems and think of ways to solve them. Even if you can't avoid these situations, being prepared can help.
#nationalstressawarenessday #mentalhealth #wellbeing #wellbeingwednesday #mind

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Some scientists think being active can improve wellbeing because it brings about a sense of greater self-esteem, self-control, and the ability to rise to a challenge. #NationalStressAwarenessDay #mentalhealth #stress #mind

Retweet on Twitter Richmond Borough Mind Retweeted

Mind@MindCharity·

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It's not always possible to avoid stress, but there are things you can do to help reduce its impact on your mental health.

This #NationalStressAwarenessDay we're sharing some of our tips for coping with stress, with more on our website. > https://t.co/4MEBN25t62

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A cats purr vibrates within a range of 20-140Hz aiding with lowering stress and can even help bones heal. We think Otis here is doing a great job!
Have you got a pet that helps you de-stress? We want to know! #NationalStressAwarenessDay #mentalhealth

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The activities we do with friends help us relax. We often have a good laugh with them, which is an excellent stress reliever.
#NationalStressAwarenessDay #mentalhealth #stress #Wellbeing #mind

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Stress tip: Identify your best time of day
Do the important tasks that need the most energy and concentration at that time. For example, you might be a morning person or an evening person. #NationalStressAwarenessDay #mentalhealth #charity

Polices and Procedures

Policies and Procedures Introduction

Richmond Borough Mind incorporates and fully supports the Mind Quality management system which was initiated in 2001 and reviewed in 2009, and to which we adhere. As part of ensuring a commitment to quality in organisational standards we have developed a number of policies, practices and procedures on key areas. We constantly implement a cycle and culture of continuous improvement and learning. The person who ensures that the organisation adheres to and develops our work in line with Mind’s quality standards is our chief executive.

Having policies and procedures which are open to scrutiny, available and are regularly reviewed is important for Richmond Borough Mind’s dealings with its partners, service users, staff and all those involved with the organisation. For that reason we are delighted to be able to place our active policies and procedures on our website. Policies are regularly updated, usually every two to three years.

Select a title to view or download the procedure of interest. If you are not able to view documents in PDF format download Adobe PDF Reader here.

Download a PDF version

To save the PDF to your computer: PC users select the link and right-click the mouse, select link target. Mac users click the link.

RB Mind Child Protection Policy

RB Mind Complaints Policy

RB Mind Confidentiality Policy

RB Mind Conflict Of Interest Policy

RB Mind Data Protection Policy

RB Mind Environmental Policy

RB Mind Equality And Diversity Policy

RB Mind Ethical Fundraising Policy

RB Mind Managing Incidents And Serious Incidents Policy

RB Mind Privacy Policy

RB Mind Quality Standards Policy

RB Mind Recruitment Of Staff Policy

RB Mind Safeguarding Adults At Risk Policy

RB Mind User And Carer Involvement Policy

RB Mind Volunteer Policy

RB Mind Whistleblowing Policy

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Latest News

11th December 2019
What’s On December 2019 – January 2020 now available!

The latest issue of our What’s On leaflet is now available, covering our services and groups running across the festive season and into the new year. Your issue is available as a PDF here.

more...
1st October 2019
Thank you to Big Yellow for their continued support!

A huge thank you goes out to our friends at Big Yellow Self Storage for their continued support. The storage room in the office allows us the space for our staff so that we can continue our work rather than trying to climb over all the boxes!

more...

december, 2019

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13dec12:00 pm3:00 pmReady, Steady Bake & Cook12:00 pm - 3:00 pm GMT Holy Trinity Church, Twickenham Green TW2 5TU

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Facebook

3 days ago

Tomorrow Psychological Wellbeing Practitioners from Richmond Wellbeing Service will be running a session on coping with Christmas.

This is open to anyone volunteering in the Richmond Borough ... See MoreSee Less

1 week ago

Our Peer Group Network and Youth Service are looking for volunteers to deliver support services to adults and young people. Full training is provided to equip volunteers to successfully manage the roles.

For more information contact [email protected] ... See MoreSee Less

Richmond Borough Mind updated their address.

1 week ago

Richmond Borough Mind updated their address. ... See MoreSee Less

Richmond Borough Mind is at Big Yellow Self Storage (Richmond).

2 weeks ago

A big thank you to Big Yellow for their continued support. In the run up to Christmas, the storage space has definitely been the gift that keeps on giving! ... See MoreSee Less

1 month ago

Got what it takes to be a Trustee? Two of our trustees will be at the Richmond Trustee Recruitment Event. Come along to find out what being a trustee entails and how you can get involved. ... See MoreSee Less

1 month ago

Wellbeing walks are a great way to improve self-perception and self-esteem, mood and sleep quality, and they reduce stress, anxiety and fatigue. Check out the details below for Thursday's wellbeing walk!We have a great walk lined up for next week! Along the Duke of Northumberland's River, meeting the Pavillion, Kneller Gardens at 1030am on Thursday the 14th of November- hope to see you there!

'The Duke of Northumberland's River is not a natural river, but was constructed in the early 1500s to transfer water for industrial purposes to power mills.' ... See MoreSee Less

1 month ago

Working out what triggers stress for you can help you anticipate problems and think of ways to solve them. Even if you can't avoid these situations, being prepared can help.

Take some time to reflect on events and feelings that could be contributing to your stress (you could do this on your own or with someone you trust). ... See MoreSee Less

1 month ago

Some scientists think being active can improve wellbeing because it brings about a sense of greater self-esteem, self-control, and the ability to rise to a challenge. ... See MoreSee Less

1 month ago

1 month ago

The activities we do with friends help us relax. We often have a good laugh with them, which is an excellent stress reliever. ... See MoreSee Less