More than just a bad day?


We all need emotional support, particularly during these difficult times. Feelings such as low mood, stress and anxiety can impact our mental health, and sometimes you just need to talk about it.

RB Mind’s Helpline offers a confidential listening and support service for anyone over 18 years old living in the borough of Richmond upon Thames. We offer a safe place where you can speak to someone who will listen, offer you support and guide you to further help if needed.

Our volunteers listen with compassion and are non-judgmental. We will not ask for personal information unless you would like us to find immediate help from other services for you.

Call now if you need someone to talk to 020 3137 9590 or email [email protected]


How can we help you?

We are a free mental health support line that can help you by:

  • Providing a ‘listening ear’ when you need someone to talk to
  • Wellbeing advice and ways to deal with your current situation
  • Advice on self-help tools (accessible online) that may be able to offer you immediate support
  • Talk to you about different therapies that can help and how to access them
  • Point you in the right direction of where you can get further help and support

The helpline is not a counselling service but we can advise you on counselling and talking therapies available through Richmond Borough Mind and The Richmond Wellbeing Service.


RB Mind Helpline – your first call for mental health support

Call now if you need someone to talk to 020 3137 9590


     We are here for you 7 days a week
     Monday to Friday:                   11.00am to 8.30pm
     Saturday:                               2.00pm to 5.00pm
     Sunday:                                 2.00pm to 5.00pm



We are not a crisis service. If you are in distress and feel like you might be at risk to yourself and others, please contact 101, Hopeline on 0800 068 4141 or The Samaritans on 116 123.


For questions about medication, please contact your GP, pharmacy or NHS Direct on 111.