Psychotherapy and Counselling 

Our Psychotherapy and Counselling Service offers both face-to-face and online sessions. We are open Tuesday, Wednesday and Thursday. 

Unfortunately, RB Mind has temporarily closed its referral line due to lengthy wait times. We are busy trying to increase our capacity by recruiting more therapists. We hope to reopen for referrals in July.

In the meantime if you would like to find a local counsellor please contact the following organisations: 

Counselling Directory – Find a Counsellor Near You (

BACP Register of Counsellors and Psychotherapists

Find a Therapist (

To access other RB Mind support services please visit Our Services.

Please also visit our resources section – we have a selection of links to various self-help resources here

If you are in imminent crisis then please contact your GP or visit our Journey Recovery Hub

Project Details 

[email protected] 

Psychotherapy and Counselling Coordinator 
Marisca Ribeiro

Richmond Borough Mind, 1st. Floor, UK House, 82 Heath Rd, Twickenham TW1 4BW. 

Opening Times 
Tuesday: 10am – 9pm 
Wednesday: 10am – 9pm 
Thursday: 10am – 2pm 

You can find directions to UK House here

020 3475 9705

Phone messages can be left but please be aware that the line is monitored on a part-time basis and it may take longer to respond to your message. 

Service Overview

RB Mind’s Psychotherapy and Counselling Service offers a range of therapies which aim to provide the community of Richmond with support while they are in emotional need and also a place where they can explore their psychological difficulties.

We offer one-to-one psychotherapy and counselling sessions on a longer-term basis giving clients the opportunity to work through their difficulties in depth with a professional therapist. Everything said in the sessions will be treated with the utmost confidentiality. At present we offer the following styles of therapy: psychodynamic, integrative, person-centred, body psychotherapy, existential and cognitive behavioural.

Where are we?

Our Psychotherapy and Counselling Service is offered to residents of Richmond and its surrounding boroughs. We are based at UK House, 82 Heath Rd. Twickenham TW1 4BW. 

Is there a charge?

RB Mind’s Psychotherapy and Counselling Service does make a charge for its psychological services. Fees for ongoing counselling/therapy will be negotiated during the clinical assessment and based on individual circumstance. We operate a sliding scale of fees dependent upon income and they start at £40.00 per session. A third of our sessions are available at a very low cost (between £10.00 and £25.00 per session) but these are restricted to up to a total of 20 sessions’ duration and there is currently a moderate (up to three months) waiting time for these slots. 

Assessment fee:
Standard: £40.00   Low income: please discuss this with us when booking 

Session fee
Standard: £40.00   Low income: between £10.00 and £25.00 


RB Mind’s Psychotherapy and Counselling Service accepts self-referrals as well as referrals from GPs or other health professionals. In cases where the client is already under the care of a Community Mental Health team (CMHT) a referral from the CMHT will be required before the initial assessment can take place. 

Information requested upon referral

During your initial referral you will be asked to provide us with some basic information, including your address and telephone number, and why you are seeking counselling at RB Mind.

All information will be held confidentially, following data-protection guidelines and policies. You can read our data protection policy below.

Data Protection Policy.

Initial assessment

There is an initial assessment session with an experienced therapist before clients are referred for therapy. This is primarily to decide whether the service is the best place for you at this time. If not, you can be referred on to more appropriate agencies or individuals where possible.  There is a charge for the initial assessment as outlined above. If you would like to apply for a low cost assessment please let us know when you contact us.

Is there a waiting list?

RB Mind’s Psychotherapy and Counselling aims to see people for an initial assessment when we know that we can match you with a counsellor within a maximum of three weeks. This means there may be a delay after a referral has been made, before we can offer you an initial assessment. We will let you know the length of our waiting list for assessments. 


Everything which is said during any of our therapies is treated with the utmost confidentiality. RB Mind’s Psychotherapy and Counselling Service has a data protection and confidentiality policy that your therapist will explain to you at your initial consultation. You can read both policies below. 

Data Protection Policy

Confidentiality Policy


RB Mind’s Psychotherapy and Counselling Service operates a cancellation fee scheme. If you cancel your appointment with at least 48 hours notification, you will be charged 50% of the fee you will be paying for your one-to-one therapy or coping with life course. If however you notify the service less than 48 hours before your appointment you will be charged the full fee for that missed appointment.

Who Are the Therapists?

TThe Psychotherapy and Counselling Coordinator supports a team of Counsellors, Counselling Psychologists and Psychotherapists, all of whom abide by and receive regular supervision in accordance with, British Association for Counselling and Psychotherapy (BACP) or UK Council for Psychotherapy (UKCP) code of ethics.

Become a Volunteer Therapist at RB Mind

RB Mind’s Psychotherapy and Counselling Service depends on the contribution of volunteers. RB Mind Therapists come from a range of different theoretical backgrounds and have varying levels of skill and experience. They commit to offering three sessions a week and attend weekly supervision in groups of three, hosted by RB Mind. 

Find out how you can become a volunteer counsellor with RB Mind