Crisis Support

In an emergency

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:

• Call 999 for an ambulance
• Go straight to A&E, if you can

Out-of-Hours Advice and Support 

Richmond Borough Mind now offers crisis support through our Journey Recovery Hub. 

020 3137 9755 or [email protected]

Mental Health Support line 

For those under South West London and St. Georges Mental Health Trust’s out-of-hours crisis and home treatment service. 

0800 028 8000

Monday to Friday: 5pm to 9am.    Saturday, Sunday and bank holidays: open 24 hours.  

Local Advice and Support

Kingston and Richmond Assessment Team Self-Referral Line: 
020 3513 1733  

Coral Mental Health Assessment Hub  
Call 0800 028 8000 
Email [email protected]

National Helplines

• NHS 111 Tel: 111– Staffed by advisers who offer medical advice and information.
• Samaritans – 116 123 –  24-hour confidential emotional support
• SANEline – 0300 304 7000– Every day of the year: 4.30-10.30pm
• CALM – 0800 585858 – Suicide Prevention Helpline 5pm – Midnight
• National Suicide Prevention Helpline UK – 0800 689 5652 – 24/7 supportive listening service to anyone in UK
• Papyrus – 0800 068 4141 – Young Person Suicide Support 9am – Midnight
• Shout – National Crisis Text Service – Text | Shout to 85258
• MindinfoLine – 0300 123 3393 – Monday to Friday: 9am-6pm (except for bank holidays)

Adults at Risk

Everyone has the right to live in safety, free from abuse and neglect. If you are the victim of abuse, or you know someone who you think is at risk, or has been abused, then it is important to get help. 

You can report your concerns to Richmond Council Adult Access Team on 020 8891 7971 or by completing their online form here.   Report adult abuse – London Borough of Richmond upon Thames