Crisis Support
In an emergency
If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:
- Call 999 for an ambulance
- Go straight to A&E, if you can
Out-of-Hours Advice and Crisis Support
We now offer crisis support at our Journey Recovery Hub.
020 3137 9755 or recoveryhub@rbmind.org
NHS 111 Mental Health Support
If you need urgent mental health support, call NHS 111 and select the mental health option.
The service is available 24 hours a day, 7 days a week. You can call for yourself or someone else, and you do not need to have used mental health services before.
South London NHS Mental Health Crisis Text Service
If you are experiencing a mental health crisis, you can also get support through WhatsApp.
To access the service, use this WhatsApp link or send a message to 0303 330 1511 on WhatsApp.
Find more ways to get help with your mental health in south west London: www.swlstg.nhs.uk/urgent-help
Local Advice and Support
To contact Kington Single Point of Access or Richmond Single Point of Access, call 020 3513 5000 or email KingstonSPAduty@swlstg.nhs.uk / richmondSPAduty@swlstg.nhs.uk
Kingston and Richmond Assessment Team Self-Referral Line:
020 3513 1733
National Helplines
- NHS 111 Tel: 111– Staffed by advisers who offer medical advice and information.
- Samaritans – 116 123 – 24-hour confidential emotional support
- SANEline – 0300 304 7000– Every day of the year: 4.30-10.30pm
- CALM – 0800 585858 – Suicide Prevention Helpline 5pm – Midnight
- National Suicide Prevention Helpline UK – 0800 689 5652 – 24/7 supportive listening service to anyone in UK
- Shout – National Crisis Text Service – Text | Shout to 85258
- MindinfoLine – 0300 123 3393 – Monday to Friday: 9am-6pm (except for bank holidays)
Adults at Risk
Everyone has the right to live in safety, free from abuse and neglect. If you are the victim of abuse, or you know someone who you think is at risk, or has been abused, then it is important to get help.
You can report your concerns to Richmond Council Adult Access Team on 020 8891 7971 or by completing their online form here. Report adult abuse – London Borough of Richmond upon Thames