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Is this service for me?

This service is for adult residents of Richmond and Kingston in mental health crisis, or at risk of moving into mental health crisis.

What do we mean by crisis?

Having a mental health crisis can mean different things to different people, but can include:

  • Thinking about suicide or acting on suicidal thoughts
  • Having an episode of psychosis (where you might experience or believe things that others do not)
  • Doing something that could put yourself or other people at risk

What can I expect?

Our Journey Recovery Hubs provide out-of-hours support to reduce immediate crisis and to safety plan for those living with mental health problems.   We aim to prevent escalation, reduce isolation, increase independence and self-management and improve wellbeing by drawing on strengths, resilience, and coping mechanisms.

How do I access this service?

We are now operating a drop in service or you can self-refer using our referral form or call us on 020 3137 9755 or email: [email protected]

Kingston Hub – Monday, Tuesday, Wednesday, Friday (6-10pm) and Saturday (2-10pm) 

Alfriston Centre, 3 Berrylands Road, KT5 8RB 
Bus routes: 665, K2 outside centre or 281, 406, 418, 662 close by.
By rail: Surbiton Station 10 minutes walk

Twickenham Hub – Tuesday, Thursday, Friday (6-10pm) and Sunday (2-8pm) 

32 Hampton Road, Twickenham, TW2 5QB (near Twickenham Green)
Bus routes: 267, 281, 290, 681, R70 or 110, 490, H22 close by.
By rail: Strawberry Hill 10 minutes walk

Referral Form
Who we support

Adult residents of Richmond, Kingston, Merton, Sutton and Wandsworth.  If you live outside of these area we can offer brief support and signposting to appropriate local services for you.

There are some people we are unable to support:

  • Adults with dementia
  • Children or adolescents
  • People exhibiting violent or aggressive behaviour
  • People under the influence of drugs/ alcohol

Our Helpline

If you need to talk to someone about a mental health problem, we are here to listen to you. Call our helpline now if you need someone to talk on
020 3137 9590

Find out more

Volunteer

Volunteering is a great way to make use of your skills, give back to your community and gain valuable experience whilst meeting new people and having fun.
 

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Counselling

If you are in emotional need and looking for a safe confidential space to explore your psychological difficulties, we are here for you. We welcome people with a whole range of issues, including complex needs and severe mental illness.

Find out more