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Volunteering is a great way to make use of your skills, give back to your community and gain valuable experience whilst meeting new people and having fun.

Many of our Volunteers have a passion for mental health and make a huge contribution to our charity.  From our team of Trustees to volunteers working with our services, cooking in our Wellbeing Centre, running peer groups, making videos for our social media, running stalls at community events and supporting our finance and HR functions – there is huge variety and potential. 

Our current roles are advertised below, if you don’t see something that’s right for you or if you have a particular skill to offer please email [email protected]

All of our volunteers have the opportunity to develop their skills, receive 1-to-1 support and claim expenses.  Once you have sent us a completed application form you’ll meet with our Volunteer Co-ordinator or team member you will be working with.  If it’s decided to proceed, the next step is two character reference and a Disclosure and Barring Service (DBS) check.  You’ll then receive an induction and start your volunteering.

Current Vacancies

Peer Group Network Volunteer

The Peer Group Network is made up of groups run by and for people who experience mental health issues, our groups are supported by volunteers who have experience in their field. We offer a safe and non-judgemental space where members can make friends, have fun and learn new skills.

As a remote and face-to-face Peer Group Network Volunteer you will be co-facilitating a Peer Group such as an Art, Yoga or Talking group.

Hours: Minimum of 2-3 hours but can vary depending on the number of members and online groups being supported, 3 months minimum commitment

Based at: In person and remotely

Duties can include:

  • To plan, facilitate and deliver online and face-to-face groups such as talking groups.
  • To use own experiences and interests whilst facilitating groups.
  • To support administration function i.e. membership forms, registers and evaluation feedback.
  • To offer informal support such as listening and sign-posting

You can download the role description here.

To apply please download and complete the Volunteer Application Form along with the Equalities Monitoring Form

Completed application forms should be sent to [email protected]

Helpline Volunteer

This role involves providing valuable support to RB Mind’s helpline.

Hours: Flexible / operating hours across 7 days per week including evenings.

Based at: Home working in the first instance. Usual address: UK House, 82 Heath Rd, Twickenham, TW1 4BW. Phone provided, and confidential space required when working from home. 

Duties can include: 

  • To answer and respond to telephone and email queries made to the helpline, giving emotional support and giving information including signposting to other local services
  • To check or update Excel spreadsheets and enter data into our online database (training will be provided)
  • Filing, document shredding and other tasks as relevant to the role
  • Organising information booklets and making a note of ones that need to be restocked
  • To research local organisations’ provisions and update our resource library for signposting
  • To scan confidential documents and save appropriately

You can download the role description here.

To apply please download and complete the Volunteer Application Form along with the Equality Monitoring Form.

Completed applications and any enquiries should be sent to our Volunteer Co-ordinator at [email protected]

Youth Volunteer Peer Mentors 

Are you 18 to 25 years old? Passionate about promoting children and young people’s rights and resilience? Could you help us make a real difference to the mental health of the young people in our borough?

Our Children, Youth and Schools team provide a wide range of services including one-to-one, groups, workshops, training, peer mentoring and befriending to young people, including young carers, who may be experiencing low mood, confidence, self-esteem, loneliness or isolation. We also provide wellbeing workshops to those close to young people such as parents, carers, teachers, support staff, youth and community workers, carry out research, pilot new types of support and services and work with others to positively influence young people’s mental health at a local and community level.

HOURS:  Flexible – 2 to 4 hours per week during office hours, more available                             

BASED AT:  Home Based or Richmond Borough Mind, 1st Floor, UK House, 82 Heath Road, Twickenham, TW1 4BW

Skills / attributes and abilities required:

  • Have a flexible, empathic and enthusiastic approach along with a non-judgemental attitude towards young people with lived experience of mental ill health
  • Sound understanding of confidentiality and data protection, respecting the sensitive nature of material received and dealt with by RB Mind
  • Willingness to perform tasks in accordance with RB Mind policies and procedures

You can download the role description here.

To apply please download and complete the Volunteer Application Form along with the Equality Monitoring Form.

Completed application forms should be sent to [email protected]

Psychotherapy and Counselling Administrator Volunteers

This is a great opportunity for anyone who is looking to develop their experience within administration or gain knowledge around how a counselling service is operated. You will gain hands on experience of administrative functions within a long established service which has around 30 volunteer counsellors and supports over 80 active clients across our regular and low-cost therapy options. Richmond Borough Mind provides a wide range of professional short and longer term therapies to people across the borough and beyond.

Hours: 

Tuesdays        9.00am to 3.30pm or 3.00pm to 9.30pm

Wednesdays   9.00am to 3.30pm or 3.00pm to 9.30pm

Thursdays       9.00am to 1.00pm

A minimum of one regular shift per week is required

Duration:  a minimum commitment of 12 months is required

Based at:  Richmond Borough Mind, 1st Floor, UK House, 82 Heath Road, Twickenham, TW1 4BW; Maddison Clinic, 140 Church Road, TW11 8QL, Teddington; and/or other locations within the Borough of Richmond as required

Duties can include:                           

  • Assisting with administrative processes and reception functions including checking voicemail messages, dealing with enquiries, referrals, clients’ appointments, and updating client records
  • Supporting the recruitment and induction process of new therapists
  • Handling room bookings and liaising with external venues
  • Note taking at team meetings
  • Data collection and entry 
  • Promoting and publicising the service.

You can download the role description here.

To apply please download and complete the Volunteer Application Form along with the Equality Monitoring Form.

Completed application forms should be sent to [email protected]

Operations Volunteers

We are looking for Operations Volunteers to assist with project planning; human resources – reviewing and updating policies and procedures; data collection and presentation; outcome measurement and evaluation; quality assurance and administrative processes.

Hours:  Flexible – 7.5 to 15 hours during office hours

Based at:  Home-based or Richmond Borough Mind, 1st Floor, UK House, 82 Heath Road, Twickenham, TW1 4BW

Skills / attributes and abilities required:

  • Non-judgmental attitude towards people with lived experience of mental ill health
  • Professional, with good customer service skills and attention to detail
  • Good administrative and IT skills, confidence with MS Office, Outlook, Internet and online databases
  • Sound understanding of confidentiality and data protection, respecting the sensitive nature of material received and dealt with by RB Mind

You can download the role description here.

To apply please download and complete the Volunteer Peer Volunteer Application Form along with the Equalities Form Mind.

Completed application forms should be sent to [email protected]

Become a Volunteer Therapist

Our Psychotherapy and Counselling service offers long term support to clients, we depend on the contribution of volunteers. Our therapists come from a range of theoretical backgrounds and have varying skills and experience.

We encourage applications from experienced therapists, as well as those in training; and from people with experience of working with clients with complex mental health needs and with children and young people. We particularly welcome applications from ethnically diverse and multilingual therapists.

We offer:

  • Regular supervision in line with BACP guidelines
  • Ongoing support from our expert therapies team, including extra individual supervision where needed
  • Appraisals throughout your time with us
  • In-house training and CPD opportunities

We are looking for therapists who:

  • Positively identify with and respect Richmond’s diverse population
  • Are qualified or have completed a minimum of 1 year of a BACP or UKCP accredited Diploma course and are commencing the 2nd year of their training
  • Have at least 50 hours of supervised one-to-one work
  • Are in personal therapy throughout their placement while a trainee
  • Attend mandatory in-house supervision groups
  • Hold student membership with a relevant awarding body
  • Can commit to a minimum of 12 months, offering three sessions a week (3-hour slot), including face-to-face, online and possible group sessions

Recruitment

We recruit throughout the year and currently have vacancies. First there is an application form you will need to complete. Once processed you will be asked to attend an interview with members of the Therapies team. Once accepted, you will be given an induction, be allocated to a supervision slot and will be allocated three weekly clients.

Occasionally it is not possible to find a time slot that suits a volunteer’s availability and there may be a waiting period until one becomes available.

Application Form

Please download and complete the application form here and email it with a current CV to [email protected]

For further information please contact [email protected] or 020 3475 9705.

Please contact our volunteering team with any questions: [email protected]