Awareness and perceptions of mental health are changing.  We are in an exciting period of change and growth with an expanding team.

Just starting your career in mental health?  We’re proud to offer opportunities including award winning placements.

We welcome applications from people from all backgrounds and communities.  We believe we can best serve our community when our team has varied skills, experiences and backgrounds.  We value experience that comes from having lived with mental health issues and that of being a user of mental health services.

Everyone benefits from;

  • 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
  • Contributory pension
  • Bonus 1 day of annual leave per year over the festive period [pro rata]
  • Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.
  • Training and personal development opportunities
  • Paid time off for medical appointments
  • Staff away days and socials

We are a London Living Wage employer.

Floating Support Coordinator

Salary: £34,000-£36,000 per year
Location: Wandsworth
Hours: 37.5 per week
Contract: Permanent, subject to funding

Richmond Borough Mind (RB Mind) is seeking an experienced and passionate Floating Support Coordinator to lead the delivery of our Wandsworth Mental Health Floating Support Service. The service works in close partnership with Wandsworth Adult Social Care, housing providers, primary care, and local VCSE partners to deliver holistic, multi-agency reablement pathways.

This is an exciting opportunity to help adults experiencing mental health challenges build independence, sustain their tenancies, and achieve positive outcomes through person-centred, trauma-informed support.

As the operational lead, you will coordinate day-to-day service delivery, oversee referral and triage processes, support and supervise staff, and work closely with partners across health, housing, and social care services. You will also manage a small caseload of complex cases and play a key role in safeguarding and quality assurance.

What You’ll Be Doing

  • Leading service coordination and referral triage processes.
  • Supervising, supporting, and developing frontline support staff.
  • Managing a small caseload of complex and high-risk cases.
  • Ensuring high-quality, trauma-informed and outcome-focused support.
  • Monitoring service performance, quality standards, and KPIs.
  • Building strong relationships with housing, health, social care, and voluntary sector partners.
  • Supporting safeguarding processes and positive risk management.

About You

We’re looking for someone with:

  • Experience leading or coordinating teams within mental health, housing support, social care, or community services.
  • Strong knowledge of safeguarding, the Care Act 2014, strengths-based practice, and trauma-informed approaches.
  • Experience managing complex referrals, risk assessments, and multi-agency partnerships.
  • Excellent communication, organisation, and leadership skills.
  • Confidence using case management systems, Microsoft Office, and digital tools.
  • A commitment to equality, inclusion, co-production, and recovery-focused support.

If you’re an experienced practitioner with a passion for mental health, leadership, and partnership working, we’d love to hear from you.

Apply online via Charity Job.

Please ensure that you’re covering letter details how you meet the person specification for the role:

Floating Support Coordinator Person Specification

Closing date: 4.30pm, Saturday 7th November

Crisis Cafe Team Coordinator

Salary: £32,960 per year full-time equivalent (£12,744 per year for 14.5 hours per week)
Hours: 14.5 per week
Location: Kingston/Twickenham
Contract: Permanent, subject to funding

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

  •  Lead and coordinate the daily operations of two Crisis Café sites.
  •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.
  •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.
  •  Build strong partnerships with local services, promoting the Café and its impact.
  •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

  •  Proven ability to support individuals in crisis, helping them develop self-management strategies.
  •  Experience managing small teams and volunteers.
  •  Strong understanding of mental health services and the recovery approach.
  •  Excellent communication and administrative skills. 

Desirable Skills:

  •  Mental Health First Aid or Suicide Prevention training.
  •  Knowledge of national suicide prevention strategies.

Shifts include evenings and weekends across two locations:

    Hampton Road, Twickenham, TW2 5QB

    Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

If you are ready to lead with compassion, resilience, and strategic insight, apply today via Charity Job to become part of our dedicated team.

Please ensure your covering letter details how you meet the person specification for the role:

Crisis Café Team Coordinator Job Description

Closing date: 5pm, 7th November 2026.

Trustee (Voluntary Role) 

This is an excellent opportunity to become a trustee of a forward-thinking, award winning, caring charity that continuously drives to support and improve the mental health of many people in the London Borough of Richmond.

We are recruiting 2-3 trustees to join our Board.

Do you have an interest in mental health, emotional wellbeing and thriving communities? Have you led teams, projects or new initiatives? And maybe you have lived experience of mental health challenges directly or as a care giver. We value diversity of perspectives and experience. Please consider applying now!

Richmond Borough Mind will have a turnover of around £2.3m in 2026 / 2027. Funding comes from a range of statutory bodies, trusts and foundations and community fundraising. As an organisation we have a talented and dedicated senior management team, staff (55) and volunteers (around 60).

Every year Richmond Borough Mind (RB Mind) supports a growing number of residents across 3 boroughs. We support a range of mental health needs, reaching around 5000 people each year. Services include Psychotherapy and Counselling, Talking Therapies Richmond, Wellbeing Services, Crisis Services, Carers in Mind, Peer support, Floating Support and a range of training and awareness raising. Going forward as a charity we are focussed on reaching more people by increasing our visibility and influence, widening our engagement and delivering innovative services.

Selection Criteria:

Our Board is looking for a range of expertise and soft skills, in particular accountancy and finance, fundraising, and / or a background in health and social care. Particularly important is a growth mindset, independent judgement and commitment to better outcomes and positive impact.

There is also potential for growing into a Vice Chair role. We are very keen to hear from people with some experience in one or more of the following areas:

· Finance / accountancy

· People / HR

· Social and Health Care

· Legal (e.g. Contracts / Commercial / Property)

· Safeguarding

· Communications / Brand Advocacy

· Fundraising

· Governance

As a trustee and director your leadership skills will help Richmond Mind to sustain growth and excellence. The time commitment is approximately 12 Committee and Full Board meetings each year, many of which are conducted online, with additional meetings for setting strategy, board development, short projects and representing us at events.

We particularly welcome applications from the LGBTQIA+ community, women, people from Black, Asian and minority ethnic communities, and people with disabilities, who we know are all under-represented in the boardroom and Non-Executive roles.

We will provide an induction, training and ongoing support.

Please send your CV and a Cover Letter to recruitment@rbmind.org by Monday 9th November.

There is a formal application process, but for an informal discussion, please contact Val Farmer, Chief Executive on val.farmer@rbmind.org

You can take a look at our Volunteer vacancies here: Volunteer Vacancies

Please contact our recruitment team with any questions: recruitment@rbmind.org