Job Vacancies

Awareness and perceptions of mental health are changing. We are in an exciting period of change and growth with an expanding team.

Just starting your career in mental health? We’re proud to offer opportunities including award winning placements.

We welcome applications from people from all backgrounds and communities. We believe we can best serve our community when our team has varied skills, experiences and backgrounds. We value experience that comes from having lived with mental health issues and that of being a user of mental health services.

Everyone benefits from;

25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
Contributory pension
Bonus 1 day of annual leave per year over the festive period [pro rata]
Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.
Training and personal development opportunities
Paid time off for medical appointments
Staff away days and socials

We are a living wage employer.

Adults Peer Support Worker

Salary: £27,037 per year
Hours: 37.5 hours per week
Contract: Fixed term until 31st March 2027

We are looking for a dynamic and experienced Adults Peer Support Worker to join our busy Peer Support team. You will have your own lived experience of mental health issues and be able to use this experience as well as your professional skills and knowledge to support others.

RB Mind has run effective peer-led services for many years. The role will be supported by RB Mind Senior Peer Support Workers, and the Peer Support Coordinator in South West London St George’s Mental Health Trust (SWLStG). Successful candidates will receive comprehensive training and clinical supervision.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We offer holistic and personalised care and support to service users.

The role has its own caseload and provides a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed.

We are looking for someone who is passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicant will have the skills to provide person-centred support through one-to-one sessions and facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind.

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community.

To apply online via Charity Job, use the below link:

Quick Apply

Please ensure your covering letter addresses the experience, knowledge and skill requirements in the Person Specification:

Adults Peer Support Worker Person Specification August 2025

Closing date: 9.00am, 2nd September 2025

Interview date: We are actively interviewing for this role.

Volunteering Coordinator

Salary: £30,282 FTE per annum (£18,169 per annum for 22.5 hours per week)
Hours: 22.5 hours per week
Contract: Permanent, subject to funding
Location: Twickenham, Borough of Richmond

Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.

We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:

Identify and plan for the organisation’s volunteer needs.
Lead on volunteer recruitment, induction and retention.
Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.
Build strong relationships, fostering a positive and inclusive volunteer culture.

About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.

This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.

To apply online via Charity Job, please click on the below link:

Apply online

Please ensure that your cover letter address how you meet the person specification for the role:

RB Mind Volunteering Coordinator Person Specification

Closing date: Midday, Friday 12th September 2025
Interviews will be held Tuesday 16th September and Wednesday 17th September.

Crisis Café Team Coordinator

Salary: £32,000 per year full-time equivalent (£17,493 per year for 20.5 hours per week)
Hours: 20.5 hours per week
Contract: Permanent, subject to funding
Location: Twickenham and Surbiton

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

• Lead and coordinate the daily operations of two Crisis Café sites.

• Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

• Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

• Build strong partnerships with local services, promoting the Café and its impact.

• Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

• Proven ability to support individuals in crisis, helping them develop self-management strategies.

• Experience managing small teams and volunteers.

• Strong understanding of mental health services and the recovery approach.

• Excellent communication and administrative skills.

Desirable Skills:

• Mental Health First Aid or Suicide Prevention training.

• Knowledge of national suicide prevention strategies.

What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

Shifts include evenings and weekends across two locations:

Hampton Road, Twickenham, TW2 5QB

Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply now via Charity Job if you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

Please ensure your cover letter details how you meet the person specification for the role:

JRH Crisis Café Team Coordinator Person Specification

We are actively interviewing for this role.

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Closing date: 5pm, 19th September 2025.

Template application through our website

Salary: £34,000 – £36,000 per annum
Hours: 37.5 hours per week (Full Time)
Contract: Permanent

We are seeking an experienced, innovative and committed Service Manager to lead on a portfolio of services focused on the recovery and wellbeing of mental health service users. Mainly supporting adults within crisis prevention settings, the role also covers service expansion through our engagement and outreach services.

In the main services cover the borough of Richmond, with some services also provided in the borough of Kingston.

Many services are offered in partnership with other voluntary sector organisations. You will bring experience of working collaboratively in a multi-agency environment, with strong communication and relationship building skills.

A strong leader, you will be a proactive member of RB Mind’s management team, helping to implement the strategic aims of the organisation including meeting KPIs, demonstrating impact and implementing change management processes when necessary. You will have a flexible and enthusiastic approach and enjoy problem-solving and a busy environment.

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Successful candidates will be required to complete an enhanced DBS.

Service Manager JD And PS Nov 22

Application form

Equalities monitoring form

Please complete the application form and equality monitoring form and email to recruitment@rbmind.org or by post to:
CONFIDENTIAL Recruitment, RB Mind, UK House, 82 Heath Road, Twickenham, TW1 4BW.

Closing date: 9am, Wednesday 30th November 2022.
Interview date: Actively interviewing, last date likely week commencing 5th December 2022

Template application via Charity Job

Salary:
Hours:
Contract:

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Apply Online

RB Mind Equalities Form

Please also fill out the Equalities Form and email it to recruitment@rbmind.org. All equalities monitoring data is analysed in aggregate by people who do not make selection decisions and will never be seen by hiring managers or reunited with your application.

Closing date:
Interview date:

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Senior Peer Support Worker & Team Supervisor (Adults)

Salary: £28,000 to £29,000 per annum (dependent on experience)
Hours: 37.5 hours per week (Full Time)
Contract: 2 years (until 31st March 2025)

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.

We are looking for a Senior Peer Support Worker & Team Supervisor to join our Adults Peer Support team. You will have your own personal story of mental health issues and be able to use that lived experience as well as your professional skills and knowledge, to support others to improve the quality of their lives.

The Senior Peer Support Worker & Team Supervisor will support the launch of the Richmond Peer Support initiative. You will develop relationships with local professional and voluntary organisations to support appropriate referrals and signposting, lead a small team as well as managing your own caseload. With your team you will deliver a wide range of support and person-centred interventions to meet these needs, which could include peer led interventions, group support, one to one interventions and signposting where specialist advice is needed. You will manage a Peer Support Worker (Adults) and Peer Support Worker (Young Adults) who will each have their own caseload, as well as maintaining regular contact with a Peer Support Worker (Neurodiversity & disability) based at Richmond Aid.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have experience of providing person-centred support through one to one sessions and through facilitating groups and experience of being a team supervisor. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This role will be supported by RB Mind Managers, and the Peer Support Coordinator in South West London St George’s Mental Health Trust (SWLStG). As this is a partnership project, the successful candidate will be working with two other Senior Peer Support Worker & Team Supervisors. One will be based in the Carers Team with RB Mind and the other will be based with Age UK supporting older adults. Nine new peer support roles have been created as part of the community mental health transformation programme (CMHTP) in Richmond. CMHTP is an initiative across England that aims to address the long-term challenges faced by people with severe and enduring mental health conditions and their carers in NHS community mental services. This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, lived experience of mental ill health is an essential requirement to meet the person specification for this role.

Closing date: Monday 17th April, 9.00am.
Interview date: Interviews are provisionally scheduled to take place on 19th and 21st April.

To find out how to apply online, click on the below button:

Quick apply

Crisis Café Support Worker

Salary: £13.85 per hour (£27,000 Full Time Equivalent / £13,320 Pro Rata)
Hours: 22-24 hours per week (4 shifts per week – 3 x evenings and 1 x weekend)
Contract: Permanent, subject to funding
Location: Twickenham and Kingston

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 – 10pm every evening.

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

• Experience working with individuals in mental health crises or with complex needs.

• Excellent listening, communication, and motivational skills.

• Resilience and a calm approach to challenging situations.

For further details, please see the person specification for the role:

Crisis Cafe Support Worker person specification

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now via Charity Job to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion.

Closing date: 28 June 2025
Interview date: We are actively interviewing for this role.

You can take a look at our Volunteer vacancies here: Volunteer Vacancies

Please contact our recruitment team with any questions: recruitment@rbmind.org

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