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Salary: £34,000 – £36,000 per annum
Hours: 37.5 hours per week (Full Time)
Contract: Permanent
We are seeking an experienced, innovative and committed Service Manager to lead on a portfolio of services focused on the recovery and wellbeing of mental health service users. Mainly supporting adults within crisis prevention settings, the role also covers service expansion through our engagement and outreach services.
In the main services cover the borough of Richmond, with some services also provided in the borough of Kingston.
Many services are offered in partnership with other voluntary sector organisations. You will bring experience of working collaboratively in a multi-agency environment, with strong communication and relationship building skills.
A strong leader, you will be a proactive member of RB Mind’s management team, helping to implement the strategic aims of the organisation including meeting KPIs, demonstrating impact and implementing change management processes when necessary. You will have a flexible and enthusiastic approach and enjoy problem-solving and a busy environment.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Successful candidates will be required to complete an enhanced DBS.
Service Manager JD And PS Nov 22
Application form
Equalities monitoring form
Please complete the application form and equality monitoring form and email to recruitment@rbmind.org or by post to:
CONFIDENTIAL Recruitment, RB Mind, UK House, 82 Heath Road, Twickenham, TW1 4BW.
Closing date: 9am, Wednesday 30th November 2022.
Interview date: Actively interviewing, last date likely week commencing 5th December 2022
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Senior Peer Support Worker & Team Supervisor (Adults)
Salary: £28,000 to £29,000 per annum (dependent on experience)
Hours: 37.5 hours per week (Full Time)
Contract: 2 years (until 31st March 2025)
Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.
We are looking for a Senior Peer Support Worker & Team Supervisor to join our Adults Peer Support team. You will have your own personal story of mental health issues and be able to use that lived experience as well as your professional skills and knowledge, to support others to improve the quality of their lives.
The Senior Peer Support Worker & Team Supervisor will support the launch of the Richmond Peer Support initiative. You will develop relationships with local professional and voluntary organisations to support appropriate referrals and signposting, lead a small team as well as managing your own caseload. With your team you will deliver a wide range of support and person-centred interventions to meet these needs, which could include peer led interventions, group support, one to one interventions and signposting where specialist advice is needed. You will manage a Peer Support Worker (Adults) and Peer Support Worker (Young Adults) who will each have their own caseload, as well as maintaining regular contact with a Peer Support Worker (Neurodiversity & disability) based at Richmond Aid.
We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have experience of providing person-centred support through one to one sessions and through facilitating groups and experience of being a team supervisor. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.
This role will be supported by RB Mind Managers, and the Peer Support Coordinator in South West London St George’s Mental Health Trust (SWLStG). As this is a partnership project, the successful candidate will be working with two other Senior Peer Support Worker & Team Supervisors. One will be based in the Carers Team with RB Mind and the other will be based with Age UK supporting older adults. Nine new peer support roles have been created as part of the community mental health transformation programme (CMHTP) in Richmond. CMHTP is an initiative across England that aims to address the long-term challenges faced by people with severe and enduring mental health conditions and their carers in NHS community mental services. This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, lived experience of mental ill health is an essential requirement to meet the person specification for this role.
Closing date: Monday 17th April, 9.00am.
Interview date: Interviews are provisionally scheduled to take place on 19th and 21st April.
To find out how to apply online, click on the below button:
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Crisis Café Support Worker
Salary: £13.85 per hour (£27,000 Full Time Equivalent / £13,320 Pro Rata)
Hours: 22-24 hours per week (4 shifts per week – 3 x evenings and 1 x weekend)
Contract: Permanent, subject to funding
Location: Twickenham and Kingston
Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.
Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 – 10pm every evening.
As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.
You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.
What You’ll Bring:
• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
For further details, please see the person specification for the role:
Crisis Cafe Support Worker person specification
This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.
Apply Now via Charity Job to be part of a service that saves lives and transforms wellbeing.
Richmond Borough Mind is committed to diversity and inclusion.
Closing date: 28 June 2025
Interview date: We are actively interviewing for this role.
Volunteering Coordinator
Salary: £ 18,169 (pro rata of £30,282 FTE) per annum
Location: Borough of Richmond
Hours: 22.5 per week
Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.
We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:
- Identify and plan for the organisation’s volunteer needs.
- Lead on volunteer recruitment, induction and retention.
- Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.
- Build strong relationships, fostering a positive and inclusive volunteer culture.
About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.
This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.
Click to apply online via Charity Job.
Please ensure your cover letter addresses how you meet the person specification for the role:
RB Mind Volunteering Coordinator Person Specification
Closing date: 11pm, Sunday 14th December 2025 – interviews will be held soon after.
Senior Support Worker (Emotional Wellbeing Service)
Salary: £30,000 per year
Hours: 37.5 per week
Contract: Permanent, subject to funding
About Us: Richmond Borough Mind has been delivering mental health support to people and their carers in the local community for over 65 years, and we are seeking an experienced Senior Support Worker to join our Emotional Wellbeing Service.
The Role: The Emotional Wellbeing Service (EWS) provides support to those experiencing and recovering from mental ill health. The Senior Support Worker plays a key role in delivering high-quality, strengths-based emotional wellbeing and prevention services for adults across Richmond. The role supports individuals to build resilience, improve wellbeing, reduce crisis and achieve personal outcomes through strengths-based assessment, personalised support planning, risk management and trauma-informed practice.
Key Responsibilities:
- Provide structured 1:1 and group-based emotional wellbeing support in line with strengths-based and recovery-focused principles.
- Complete trauma-informed, strengths-based assessments and co-produce personalised support plans within specified timescales.
- Deliver flexible support in the community venues, homes, online and by phone to maximise accessibility.
- Use evidence-based tools (e.g. solution-focussed scaling, WEMWEBS) to support and measure progress.
- Support clients of the service to build coping strategies, independence, social connection and community participation.
- Provide support to individuals experiencing distress, escalation or early crisis, using de-escalation and trauma-informed approaches.
About You: The successful candidate will have experience of delivering 1:1 support in the community and within people’s homes as well as delivering group-based intervention. The successful person will also have experience of working with a range of mental health conditions across the spectrum of recovery and be able to support those with complex needs such as (but not limited to) substance use, complex trauma, housing and debt issues, relationship challenges, social isolation and financial issues.
To apply online via Charity Job, please click the below button:
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Please detail in your cover letter how you meet the job description for the role:
Senior Support Worker Emotional Wellbeing Service job description
Deadline: 18th June 2026, 1pm
